Job Description

An exciting opportunity has arisen to join our very dynamic Palliative Care Service as an Administrative Assistant. The service includes 3 teams which support patients at various stages of their illness. They are; Enhanced Supportive Care, Specialist Palliative Care and Transforming End of Life Care. You will also engage with and support the medical examiners service at UCLH.



The post holder will actively manage the administrative processes attached to the services, ensuring a smooth and efficient service for both the multidisciplinary team and patients. You will deliver a high-quality administration service, a positive patient experience, and excellent customer service.



Both written and verbal excellent communication skills are expected along with experience of maintaining databases and confidence in using Excel. The role requires someone who is proactive, willing to take ownership and accountability, and able to manage a high-volume workload.



It is a permanent part time post working alongside a multidisciplinary clinical team and admin team. We are looking for an enthusiastic candidate who demonstrates skills with a focus on maintaining and achieving high quality patient care.



Good organisational and communication skills, flexibility, accuracy, and the ability to work autonomously, with attention to detail, within a busy environment are key attributes.



The post holder will be a team player who must promote and demonstrate our Trust Values, behaviours and standards.



University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research.



We provide first-class acute and specialist services across eight sites:



University College Hospital (incorporating the Elizabeth Garrett Anderson Wing)



National Hospital for Neurology and Neurosurgery



Royal National ENT and Eastman Dental Hospitals



University College Hospital Grafton Way Building



Royal London Hospital for Integrated Medicine



University College Hospital Macmillan Cancer Centre



The Hospital for Tropical Diseases



University College Hospital at Westmoreland Street



We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women's health and the treatment of cancer, infection, neurological, gastrointestinal and oral disease. It has world class support services including critical care, imaging, nuclear medicine and pathology.



We are committed to sustainability and have pledged to become a carbon net zero health service, embedding sustainable practice throughout UCLH. We have set an ambitious target of net zero for our direct emissions by 2031 and indirect emissions by 2040.



For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached .



Come and be a part of the best NHS trust in England to work for, according to our staff*



UCLH top trust to work at in England - In the most recent NHS staff survey UCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England - for the third year in a row.

UCLH recognises the benefits of flexible working for staff - To find out more, visit: Flexible working .



To discover more about what makes UCLH a great place to work, visit: Why Choose UCLH?