Job Description

This post is fixed term/secondment for 14 months to end 31st March 2027 due to funding.
If you are interested applying for the secondment position, you must obtain permission from your current line manager prior to applying for this post.
An exciting opportunity has arose to join a new cross-sector initiative focussed on improving outcomes for children and young people. The Wellbeing Administrator will play a central role in supporting the Wellbeing Co-ordinators, providing an effective administrative service to aid the efficient running of the SPACE Wellbeing Service.
Welsh Skills Desirable: This post is advertised as Welsh Desirable. This doesn't mean essential; whilst the candidate doesn't need to have skills in Welsh, we'll consider it an advantage when short-listing and selecting candidates. This isn't 'fluency', just Speaking & Listening skills at Level 3 (equivalent to CEFR B2) or above. Level 3 means basic conversations with patients about their everyday health. For more information, see 'Welsh Language Guidance' in the documents right at the bottom.
Main duties of the job
As well as administrative tasks the post holder will collect and input statistical information on client activity in line with both local and national requirements as determined by the Welsh Assembly Government.
The Administrative Assistant will be expected to portray a positive image and be able to liaise in a professional manner with clients, colleagues and visitors to Team.
The post holder will be required to work independently and expected to plan and prioritise own workload, ensuring systems are in place to meet deadline requirements for Cwm Taf Morgannwg University Health Board, Local Authority and Welsh Assembly Government.
There will be also an expectation to travel across Cwm Taf Morgannwg Localities; Merthyr, Bridgend and Rhondda Cynon Taff.
About us
Cwm Taf Morgannwg (CTM) University Health Board, part of NHS Wales, serves a large population across a diverse and beautiful region, steeped in history and heritage. With nearly 13,500 staff, our health board is one of Wales's largest employers.
Together, we are Team CTM; a workforce dedicated to offering excellent patient care and support to the 450,000 people across our three regions, Bridgend, Merthyr Tydfil, and Rhondda Cynon Taf. We operate three District General hospitals, several community hospitals, primary and community care facilities.
CTM's location offers the best of South Wales, just 20 minutes from Cardiff's vibrant city life, the natural beauty of the Brecon Beacons, and the serene coastline at Ogmore. Whether you enjoy lively urban amenities, peaceful countryside, or seaside escapes, our location makes an ideal setting for both work and personal life.
Our CTM 2030 Strategy--Our Health, Our Future--focuses on uniting our region around shared health and wellbeing goals. Our values guide us daily:
o We listen, learn, and improve
o We treat everyone with respect
o We work together as one team
CTM employees enjoy benefits including; a leading pension, generous leave, flexible work, career growth, and access to ongoing learning and development.
At CTM, you'll find a welcoming, team-oriented workplace that values diversity and compassion, where you can take pride in your work and the difference it makes.
Details
Date posted
07 January 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
25,313 to 26,999 a year per annum
Contract
Fixed term
Duration
14 months
Working pattern
Full-time
Reference number
110-AC011-0126
Job locations
Tonteg Hospital (There will be a requirement to travel around CTM Localities; Merthyr, Bridgend, RCT)
Church Rd
Pontypridd
CF38 1HE
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac. Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Person Specification
Qualifications and Knowledge
Essential

• Good general education to GCSE level or equivalent.
• RSA Level II or NVQ Level III or equivalent knowledge and experience.
• IT Skills to include word processing, Microsoft Outlook, Excel & PowerPoint, WPAS (Myrddin) and Oracle.
• Understanding of the SPACE Wellbeing Service.

Desirable

• IT qualification.

Experience
Essential

• Previous experience in a similar role
• Ability to deal with handling difficult situations
• Experience of establishing new systems of work

Desirable

• Previous experience of working within a health / social care setting

Skills and Attributes
Essential

• Able to work effectively and efficiently in a team environment.
• Good communication skills when interacting with families and professionals.
• Proven organisational skills.
• Excellent level of both written and verbal communication skills.
• Ability to transfer IT skills to new applications.
• Good standard of literacy and numeracy skills.
• Good interpersonal skills.
• Ability to prioritise workload.
• Good communication and listening skills.
• Ability to use own initiative and organise own workload and others.

Desirable

• Analytical and problems solving skills.

Other Role Requirements
Essential

• Understanding of the issues faced by those with emotional and mental health difficulties.
• Flexible approach to work and duties to meet the needs of the service.
• The ability to travel within a geographical area to meet the requirements of the post in a timely manner.
• Welsh Speaker (Level 1) or willingness to work towards achieving this level.

Desirable

• Welsh Language Speaking/Listening Skills at Level 3 or above

Person Specification
Qualifications and Knowledge
Essential

• Good general education to GCSE level or equivalent.
• RSA Level II or NVQ Level III or equivalent knowledge and experience.
• IT Skills to include word processing, Microsoft Outlook, Excel & PowerPoint, WPAS (Myrddin) and Oracle.
• Understanding of the SPACE Wellbeing Service.

Desirable

• IT qualification.

Experience
Essential

• Previous experience in a similar role
• Ability to deal with handling difficult situations
• Experience of establishing new systems of work

Desirable

• Previous experience of working within a health / social care setting

Skills and Attributes
Essential

• Able to work effectively and efficiently in a team environment.
• Good communication skills when interacting with families and professionals.
• Proven organisational skills.
• Excellent level of both written and verbal communication skills.
• Ability to transfer IT skills to new applications.
• Good standard of literacy and numeracy skills.
• Good interpersonal skills.
• Ability to prioritise workload.
• Good communication and listening skills.
• Ability to use own initiative and organise own workload and others.

Desirable

• Analytical and problems solving skills.

Other Role Requirements
Essential

• Understanding of the issues faced by those with emotional and mental health difficulties.
• Flexible approach to work and duties to meet the needs of the service.
• The ability to travel within a geographical area to meet the requirements of the post in a timely manner.
• Welsh Speaker (Level 1) or willingness to work towards achieving this level.

Desirable

• Welsh Language Speaking/Listening Skills at Level 3 or above

Skills Required