Job Description

Main purpose of post

• Meeting and greeting visitors including supporters and patients and

acting as their first point of contact for any queries.

• Dealing with telephone, email and postal enquiries across the

organisation.

• Booking in and logging patients onto the relevant records and databases

to provide accurate data.

• Sending appointment reminder calls/texts/letters to clients as required.
• Co-ordinating the Transport service, including supporting and coordinating

the volunteer drivers.

• Managing the consumables within patient spaces and ordering

replacement stock as and when required.

• Open and close patient spaces and set up the centre spaces for

workshops, support groups and other events.

• Inputting data into relevant systems accurately and in a timely manner.
• Dealing with enquiries from patients, donors, supporters, service providers

and volunteers as required in a timely and effective manner.

• Provide general administrative support to the wider team as required.
• Taking donations in any of the Weston Park Cancer Charity locations.
• Arranging room bookings both internally and externally.
• Ensure that all activities and contacts are managed through Weston

Park Cancer Charity systems and procedures and that data is kept up to
date.

• Attend and contribute to team meetings and 'away days' and be an

active, invested member of our team.

• Drive the charity car when required for charity business.

What you do
We are seeking a highly motivated individual who shares our values to join Weston
Park Cancer Charity's busy charity team. Our Administrative Assistant will play a vital
part of our Services team and help us to deliver our vision: a better life for those living
with, and beyond, cancer in our region. If you are interested in progressing your
Administrative or Charity career within an organisation which makes a real difference
to the lives of thousands of people, we'd love to hear from you.
About you:

• You are compassionate and show empathy and understanding when dealing

with sensitive situations.

• You will have experience working in public facing roles e.g. reception or

customer service.

• You have excellent communication skills (both written and oral) as you will be

welcoming donors, volunteers, and patients on a daily basis.

• You have exceptional attention to detail for record keeping, data entry and

reporting.

• Able to manage your own workload and priorities to agreed deadlines.
• Adaptable and able to respond in a timely manner to both client and staff

needs or requests.
General Responsibilities
Every employee is required to:

• Adhere to, and comply with, organisational policies, procedures and guidelines

at all times.

• Take all reasonable steps to manage and promote a safe and healthy working

environment which is free from discrimination.

• Comply with the organisational policy on confidentiality, and the General Data

Protection Regulations

• Respect the confidentiality and privacy of donors, guests and staff at all times.
• Maintain a constant awareness of health, welfare and safety issues affecting

colleagues, patients, volunteers, visitors and themselves.

• Participate in personal and organisational training and development and

performance framework meetings.
The above is not an exhaustive list of duties, and you will be expected to perform
different tasks as necessitated by your changing role within the organisation and the
overall business objectives of the organisation. This includes opportunities to cover
annual leave for other Administrative Assistants where possible.
Location
Sheffield
Salary
24,570
Type of Contract
Part Time
Hours
15 hours
Benefits
Our Total Rewards Package Our Total Rewards Package is the result of staff feedback and best practice across the charity, public and private sectors. Some of our key benefits, depending on eligibility, include: o 27 days (plus bank holidays) annual leave o Option to purchase additional five working days per year o Westfield Health level 4 coverage o 12 weeks maternity leave at 100% pay and an additional 6 weeks at 50% o Up to 2 weeks full paternity pay o NHS benefits o Hybrid working o A minimum 4% employee / 6% employer contribution through our Auto Enrol private pension scheme. *Tax relief is automatically claimed for the staff member.
Closing Date
01-02-2026
How to Apply
Please send CV and Cover Letter to HR@wpcancercharity.org.uk
Web Link

Skills Required