Job Description

An exciting opportunity has arisen to join our Administrative Team within the Division of Theatres and Critical Care.
The post holder will be one of a small reception team which provided administrative support, who will provide essential administrative functions, whilst interfacing with clinical and administrative staff, patients and the general public. The service supports many departments and Directorates throughout the Trust and you would be expected to carry out a variety of administrative tasks to allow you to support clinical, nursing and administrative teams.
Main duties of the job
Main duties of the role are to undertake clerical and administrative duties, supporting the provision of an efficient and effective service to the Division of Theatres Reception areas, and all service users throughout the Trust.
You will greet patients, take phone calls, deal with queries, signpost or forward calls as required. You will also contribute to effective communication links between all members of the team, and associated Directorates and maintain accurate electronic information systems, with previous experience of Meditech Version 6 being desirable.
Proven all round administration skills, excellent interpersonal and communication skills, and computer literacy are essential. Excellent organisational skills and time management are also integral to the role.
At times you may be expected to work across sites, Trust Wide to support the needs to of the Theatres Division.
The hours of this role are shift patterns during core business hours of Monday to Friday 07:00 18:00
About us
Please add your telephone number to your application form so we can contact you quickly if required.
One Team One Trust - There are many reasons to work at our Trust. From our commitment to putting people first to our accessible services and award winning teams. We have a passion for research, innovation and tackling inequalities. We are committed to respect, fairness and civility and promote a compassionate, caring and positive culture / working environment.
We welcome all applications irrespective of peoples race, disability, gender, sexual orientation, religion/belief, age, gender identity, marriage and civil partnership, pregnancy/maternity and in particular those from under- represented groups. Looking after our workforces health and wellbeing is a priority for us. We also provide access to high quality education, training, career progression and support. Flexible working is supported via our Flexible Working Policy.
The Trust employs around 8,746 people and provides a range of hospital services to a local community of around 430,000 residents. We also provide a range of more specialised services outside this area. We offer our staff outstanding benefits - Fitness Centre (SRH), libraries at both hospital sites, chaplaincy support and access to a Care Co-ordinator to help staff with childcare arrangements.If you use AI, and it poses a risk to the integrity of your individual recruitment process, we may withdraw your application at any stage of the process.
Details
Date posted
18 November 2025
Pay scheme
Agenda for change
Band
Band 2
Salary
24,465 a year pro rata for part time
Contract
Fixed term
Duration
12 months
Working pattern
Part-time
Reference number
C9155-THAC-1125-08
Job locations
Sunderland Royal Hospital
Kayll Road
Sunderland
SR4 7TP
South Tyneside Nhs Foundation Trust
Harton Lane
South Shields
Tyne And Wear
NE34 0PL
Job description
Job responsibilities
The post holder will be responsible for admin duties including, taking telephone calls, booking appointments, cashing up clinics, clinical correspondence preparation, and reception cover whilst providing admin duties to the clinical teams across the Division of Theatres.
The post holder must be able to commit to shift patterns in line with the needs of the service during the following core hours:
07:00 -18.00 Monday to Friday
PLEASE REFER TO THE ATTACHED JOB DESCRIPTION FOR FULL DUTIES OF THE ROLE Job description
Job responsibilities
The post holder will be responsible for admin duties including, taking telephone calls, booking appointments, cashing up clinics, clinical correspondence preparation, and reception cover whilst providing admin duties to the clinical teams across the Division of Theatres.
The post holder must be able to commit to shift patterns in line with the needs of the service during the following core hours:
07:00 -18.00 Monday to Friday
PLEASE REFER TO THE ATTACHED JOB DESCRIPTION FOR FULL DUTIES OF THE ROLE
Person Specification
Experience
Essential

• Experience of working with the public
• Experience of reception work
• Experience of working in administration

Desirable

• Experience of using Meditech Version 6

Skills and Knowledge
Essential

• Excellent organisational skills
• Excellent Keyboard skills
• Excellent telephone and communication skills

Desirable

• Experience of working in a NHS Admin Role/Reception area
• Basic knowledge of NHS waiting time targets

Qualifications
Essential

• Basic Numeracy & Literacy Skills to Level 1 or equivalent
• Basic IT Skills
• Educated to GCSE standard, at Grade A,B,C or equivalent

Physical Skills
Essential

• Able to work flexibly in line with the needs of the service:
• 07:00-18.00 Monday to Friday on a shift/rota basis.

Person Specification
Experience
Essential

• Experience of working with the public
• Experience of reception work
• Experience of working in administration

Desirable

• Experience of using Meditech Version 6

Skills and Knowledge
Essential

• Excellent organisational skills
• Excellent Keyboard skills
• Excellent telephone and communication skills

Desirable

• Experience of working in a NHS Admin Role/Reception area
• Basic knowledge of NHS waiting time targets

Qualifications
Essential

• Basic Numeracy & Literacy Skills to Level 1 or equivalent
• Basic IT Skills
• Educated to GCSE standard, at Grade A,B,C or equivalent

Physical Skills
Essential

• Able to work flexibly in line with the needs of the service:
• 07:00-18.00 Monday to Friday on a shift/rota basis.

Skills Required