Job Description

We are looking for an experienced Administrator to join the Dorset Pain Management Service. The successful candidate will have excellent communication skills to deal with patients both face to face and via the telephone.
The Dorset Pain Management Service is a vibrant service, consisting of an inter-professional team working pan-Dorset. We offer individual interventions and group programmes in various locations county wide; these are delivered by two teams across the county. The staff mix includes pain consultants, psychologists, specialist physiotherapists, pain and mental health nurses and occupational therapists, therapy assistants, trainees from various departments and our hardworking admin support team.
Please feel free to get in touch with the team for further details about the post on 01305 363019
Applications from candidates that require current Skilled worker sponsorship to work in the UK are unfortunately ineligible to apply for this position
Employment in this post requires an Enhanced Disclosure and Barring Service (DBS) check, which the Trust will cover the cost of. Applicants who subscribe to the DBS update service are able to present a valid DBS certificate instead of requiring a new check.
Main duties of the job
To build key relationships with Administrative staff, clinical staff and others from public organisations such as GP practices, and members of the public.
To maintain accurate records of patients personal data via SystmOne.
To attend any administrative meetings or service meetings as required.
To use Microsoft Office packages such as Word, Excel, PowerPoint and Publisher.
About us
At Dorset HealthCare we're on a mission to empower people to make the most of their lives through our outstanding, joined-up healthcare services. We're a dynamic, forward-looking Trust, running 12 community hospitals, specialist inpatient facilities and a wide range of integrated community and mental health services for a population of almost 800,000 people.
We do things differently here - it's one of the reasons the CQC rated us 'outstanding' in 2019. It's also why 95% of patients across our services say they have a good or very good experience of our services and 89% of staff feel they can really make a difference. Whether you're looking to work with us in one of our bustling market towns, vibrant urban locations, thriving seaside spots, or among the rolling hills of Dorset, there are lots of ways you can make a difference in our communities.
Our 7,000-strong workforce is at the heart of what we do and our success is a testament to our brilliant people. We're all about building a workplace for the future, we believe in equal opportunities and we celebrate diversity. We're an inclusive workplace, where everyone is welcome, everyone can be authentic, and we are all encouraged to be the best version of ourselves.
Working with us you'll be part of a strong team, challenge yourself, build a career, and teach us what we don't know. And you'll be working towards our vision to be better every day through excellence, compassion and expertise in all we do.
Details
Date posted
24 October 2025
Pay scheme
Agenda for change
Band
Band 3
Salary
24,937 to 26,598 a year p.a.
Contract
Permanent
Working pattern
Full-time, Flexible working
Reference number
152-C220.25A
Job locations
Littlemoor Health Centre
Louivers Road
Weymouth
DT3 6SA
Job description
Job responsibilities
For the main duties and responsibilities for this role please read the attached job description and person specification. When completing your application please ensure your supporting statement reflects the criteria set out in these documents by showing how your experience and skills apply to this post.
We understand that using AI can be a useful and supportive tool when completing your application. However, we have also seen an increase in the over-reliance of AI tools which is negatively impacting applications as they remove candidates individuality, and it becomes much harder to get a sense of who you are and your authentic experience. If you do use AI, it should be used to enhance your application and not to create your supporting statement in its entirety. If we suspect you have used AI to create your supporting statement and this does not match your experience, we may withdraw your application.
As part of our vision to have a skilled, diverse and caring workforce, Dorset HealthCare offers support for people getting into work. We offer an employability service to support individuals with application writing, interview skills and other employment support. If you would like or know of anyone who would value this support, please do contact dhc.wideningparticipation@nhs.net
Job description
Job responsibilities
For the main duties and responsibilities for this role please read the attached job description and person specification. When completing your application please ensure your supporting statement reflects the criteria set out in these documents by showing how your experience and skills apply to this post.
We understand that using AI can be a useful and supportive tool when completing your application. However, we have also seen an increase in the over-reliance of AI tools which is negatively impacting applications as they remove candidates individuality, and it becomes much harder to get a sense of who you are and your authentic experience. If you do use AI, it should be used to enhance your application and not to create your supporting statement in its entirety. If we suspect you have used AI to create your supporting statement and this does not match your experience, we may withdraw your application.
As part of our vision to have a skilled, diverse and caring workforce, Dorset HealthCare offers support for people getting into work. We offer an employability service to support individuals with application writing, interview skills and other employment support. If you would like or know of anyone who would value this support, please do contact dhc.wideningparticipation@nhs.net
Person Specification
Knowledge, skills and training
Essential

• Good standards of English/ Maths GCSE or equivalent
• Ability to work multitask
• Good communication skills (written, verbal and telephone manner)

Information Technology
Essential

• Good working knowledge of computer programmes (Microsoft word, Excel, Outlook).

Job specific experience
Essential

• Previous office experience or work in a similar environment

Additional requirements
Essential

• Demonstrable skills in written and spoken English, adequate to enable the post holder to carry out the role effectively.

Person Specification
Knowledge, skills and training
Essential

• Good standards of English/ Maths GCSE or equivalent
• Ability to work multitask
• Good communication skills (written, verbal and telephone manner)

Information Technology
Essential

• Good working knowledge of computer programmes (Microsoft word, Excel, Outlook).

Job specific experience
Essential

• Previous office experience or work in a similar environment

Additional requirements
Essential

• Demonstrable skills in written and spoken English, adequate to enable the post holder to carry out the role effectively.

Skills Required