Job Description

Job Advert: Administrative Assistant/Officer (Grade 3) - Admin & Clerical Location: Newport
Employment Type: Temporary (19 Weeks)
Start Date: 24 November 2025
Number of Roles: 1
Hours: 37 hours per week
Salary: PAYE: 12.85 per hour | Umbrella: 16.32 per hour
Are you an organised and proactive administrator looking to make a difference in a fast-paced team environment? Network Recruitment Wales is seeking a Business Support Officer (Administrative Assistant/Officer, Grade 3) to join the Housing Advice and Prevention Team in Newport for a 19-week temporary assignment.
This is an excellent opportunity to play a vital role in supporting the delivery of key housing and community services, ensuring that administrative processes run smoothly and effectively to support residents and staff alike.
What You'll Do:

• Provide efficient and accurate administrative support across the Housing and Communities service area.
• Manage diaries, prepare meeting materials, and act as the first point of contact for the Head of Service and other team members.
• Maintain and update systems, procedures, and records to ensure the smooth delivery of services.
• Support colleagues with day-to-day administrative tasks, including data processing, document management, and correspondence.
• Arrange and facilitate multi-agency meetings, taking accurate minutes and distributing them in a timely manner.
• Monitor office supplies, process orders and payments in line with Council financial procedures, and manage petty cash where required.
• Ensure compliance with GDPR and data protection legislation, maintaining confidentiality at all times.
• Assist with the collation of performance management information and contribute to ongoing service improvement initiatives.
• Provide cover and support to other administrative colleagues as required, demonstrating flexibility and teamwork.

What We're Looking For:

• Educated to GCSE level (A-C) in English and Maths or equivalent (QCF Level 2).
• Proven experience providing administrative support within an office environment.
• Competent IT skills with experience using Microsoft Word, Excel, email, and database systems.
• Strong written and verbal communication skills, with the ability to liaise professionally with staff, managers, and external agencies.
• Excellent organisational skills and the ability to prioritise workloads effectively in a busy environment.
• High attention to detail and accuracy in all tasks.
• Understanding of confidentiality, GDPR, and data protection principles.
• Ability to work independently and as part of a supportive team.
• Flexible and adaptable approach to work, with a positive, can-do attitude.

Desirable:

• Experience within a local government or social services environment.
• Experience using Welsh Community Care Information System (WCCIS).
• Experience providing support to senior management.
• Knowledge of housing or community service functions.
• RSA Stage 2, CLAIT, ECDL, or equivalent IT qualification.

Essential Requirements:

• Eligibility to work in the UK.
• Criminal Convictions Declaration.
• CV submission.

Supporting documents upon offer acceptance:

• Signed Confidentiality Agreement.

Why Join Us? This is a fantastic opportunity to be part of a team dedicated to supporting vital housing and community services across Newport. You'll play an essential role in ensuring the smooth operation of administrative systems and processes that make a real difference to people's lives.
Working in a supportive and professional environment, you'll develop valuable skills and gain experience within a respected local authority, while contributing to meaningful public service delivery.
How to Apply: Ready to make an impact? Submit your CV and required documents to Network Recruitment Wales today!
? Contact us: 01443 230222
? Visit:
Don't miss this opportunity to join a dedicated administrative team supporting Newport City Council's Housing and Communities service - apply now!

Skills Required