Job Description

Make a real difference in your community by providing essential administrative support to the

Support and Social Care Network Limited

team based in

South Ayrshire

. This role plays a key part in the smooth running of our services and directly supports the delivery of high-quality care.

What We're Looking For

This is a

full-time role (37 hours per week)

based at our

South Ayrshire office

.

Our administration team is often the first point of contact for both clients and carers, making this a vital role at the heart of our organisation.

Applicants with at least one year of experience will be preferred. We invest in our administrative staff from day one through comprehensive training and ongoing development, offering a career where you can make a meaningful difference every day.

You will join a motivated and supportive team, working closely with Carers, Care Coordinators, and Senior Team Leads.

What You'll Do

Main Duties and Responsibilities include:

Front Desk & First Point of Contact

Managing the reception desk and maintaining accurate visitor records Ensuring all visitors and callers are greeted in a professional and courteous manner Handling incoming phone calls from clients, carers, and other professionals and taking appropriate action

Communication & Liaison

Responding to general enquiries and liaising with the wider care team, including Senior Carers and Care Coordinators Dealing with administrative queries and acting as a liaison between team members as required

Administrative & Office Support

Managing all incoming and outgoing correspondence, including letters, post, and emails Emailing, printing, scanning, filing, and maintaining documents as required Keeping the office workspace and visitor areas tidy and presentable

Mileage, Payroll & Records

Liaising with carers to collect mileage records Inputting mileage data, calculating payments, and sharing information with the payroll team

PPE & Stock Management

Ensuring ordered Personal Protective Equipment (PPE) is collected and recorded in the stock inventory Issuing PPE to carers as requested and updating stock records accordingly Monitoring PPE stock levels and notifying the Line Manager when supplies are low to support timely reordering

Compliance, Security & Health & Safety

Supporting office security measures, including locking doors and setting alarms when required Maintaining health and safety standards for staff and visitors Ensuring confidentiality at all times and sharing information only with authorised individuals and Line Manager approval Complying with and familiarising yourself with company policies and procedures

Training & General Responsibilities

Participating in mandatory training, annual appraisals, and ongoing learning and development Carrying out any other reasonable duties as requested by the Line Manager

Why Join Us?

Full training provided

- including classroom sessions, e-learning, and shadowing experienced Senior Health Care and Support Workers

Supportive team environment

- be part of a friendly, passionate, and professional team

Career progression opportunities

- with ongoing training and development within social care

How to Apply

If you're ready to take the first step towards a rewarding career, click

"Apply Now"

and submit your application today.

If you experience any issues during the application process, please contact our recruitment team at

recruitment@sscnhealthcare.co.uk

.

At SSCN, we celebrate diversity and are committed to creating an inclusive workplace. We welcome applications from all backgrounds and encourage you to join us in making a difference.

Job Type: Full-time

Pay: 12.60 per hour

Expected hours: 37 per week

Work Location: In person