Job Description

The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included.
As part of the Scottish Courts and Tribunals Service commitment to equality and diversity, our recruitment system will automatically anonymise your personal information once your application is submitted and a generic application number is generated. The selection panel will only see the evidence you have provided on how you meet the key capabilities required for the job. Please check your details carefully and answer all required questions as this may affect any potential employment with us.

Salary

From 26,739 per annum

Contractual hours

35

Basis

Full time

Region

Lothian and Borders

Package

Full SCTS Benefits Package

Date posted

29/05/2025

Job reference

REQ00864



Jedburgh Sheriff and Justice of the Peace Court have two fantastic opportunities to help support justice through the role of Administrative Officer.

Administrative Officers carry out a variety of general administrative duties to progress cases through the court or provide support to other functions within the Scottish Courts and Tribunals Service.

The contracts available are:

1x Full Time Permanent

1x Full Time Fixed Term for 5 months with the possibility of extension thereafter.

The Key Responsibilities:

To undertake a number of general administrative duties including:

Prepare granting of confirmation, certificates and extracts within 3 working days of acceptance; To process all Dative Petitions ensuring they are published on the Walls of Court and thereafter grant same; Producing court documents; Dealing with numerical calculations; Accounting for monies in accordance with financial guidelines; Preparing files for court hearings; Attend at public counter, deal with telephone queries and assists with duties as allocated by supervisors and to deliver a high quality service to all customers in line with the Courts Charter; General photocopying and filing; Deal with correspondence/enquires from justice partners and solicitors; Deal with other incoming mail as appropriate by post, DX, Email or on the ICMS portal; Processing and distributing incoming mail to colleagues which comprises of writs, summonses, simplified divorces, enquiries and other documents when opening mail ensuring that documents are date stamped; Taking action to resolve any comments or complaints where possible before referring to Line Manager; Creating and updating records on our in-house computer system and data input; Undertake light portering duties as required.


Additionally you:

Will have regular contact with court users, including members of the Judiciary and the legal profession. As such, you be required to competently answer queries giving consistent and reliable advice; Work within a team with regular management support and will be responsible for your own time management; Assist with preparing statistical information and other returns to ensure standards of work meet the agreed level; Assist in clearing up of civil courts by preparing court interlocutors/orders, issuing letters, assigning future dates and filing papers as necessary; Assist in clearing up of criminal courts by preparing court minutes, issuing letters, ordering reports and filing complaints as necessary; Process and enter fines payments onto computer system and provide excellent customer service; Will provide administrative assistance at the other Borders Court location (Selkirk) from time to time.

Applications will be accepted until 11:59pm on the closing date stated on the advert, 16 June 2025.

Interviews will be held week commencing 30 June 2025.

Our assessment process has recently changed. Please refer to the attached document for further information.