Administrative Officer

Merthyr Tydfil, United Kingdom

https://www.mncjobs.co.uk/company/brook-street

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Job Description

We're looking for an organised and customer-focused individual to join HMCTS as an Administrative Officer. You'll play a key role in supporting the smooth running of courts and tribunals by carrying out a range of administrative tasks and delivering excellent service to the public, judiciary, and legal professionals.
Key Responsibilities

Prepare case files, court documents, and meeting materials
Update records and input data into internal systems
Handle incoming and outgoing correspondence
Support court hearings, tribunals, and other operational activities
Respond to enquiries via telephone, email, and face-to-face
Process legal documents, fines, fees, and claims
Verify and check information for accuracy and compliance
Assist with scheduling, listing, and rota management
Contribute to team meetings and continuous improvement initiatives

Skills & Experience

5 GCSEs (A*-C) or equivalent, or relevant administrative experience
Strong communication and customer service skills
Good IT skills and attention to detail
Ability to work independently and as part of a team
Flexible and adaptable approach to work

Why Join Us?
As part of the Operational Delivery Profession, you'll be at the heart of public service, with access to professional development, training, and career progression opportunities across government departments.
Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.
As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.
Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.
In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.