Job Description

Job Req Number: 102036
Time Type: Full Time
At DSV we're building the world's leading logistics and transport network. With this exciting growth comes opportunity - and we're looking for new talent to join us.
Role: Administration Specialist
Location: Stoke on Trent
Hours/shifts: Mon - Fri, 37.5 hours per week
We are seeking a diligent and proactive Administration Specialist to join our team at DSV. The successful candidate will be responsible for providing high-quality administrative support to ensure that operations run smoothly. This role involves coordination across departments, maintaining records, supporting supply chain documentation, and assisting with customer or internal stakeholder communications. You will be key in helping uphold high standards of accuracy, efficiency, and professionalism.
What will you be doing?

• Maintain and update administrative records, databases, and filing systems to ensure data accuracy.
• Monitor and respond to internal and external correspondence (emails, phone calls), ensuring timely and professional communication.
• Prepare, process, and manage paperwork such as invoices, purchase orders, contracts, and delivery documentation.
• Assist in scheduling meetings, coordinating diaries, and arranging travel or logistics as required.
• Support various operational departments with documentation and administrative tasks (e.g. HR, Finance, Operations).
• Track and escalate issues, follow-ups, and action items to ensure tasks are completed.
• Generate reports, charts, and dashboards to provide insight into performance, volumes, or compliance.
• Assist with onboarding new staff with administrative orientation and paperwork.
• Maintain compliance with internal policies, legal and health & safety standards.
• Help with process improvements by suggesting efficiencies and best practices.

About You

• Excellent organizational skills with a high level of attention to detail.
• Strong communication skills, both written and verbal.
• Good time management and ability to prioritize tasks.
• Proficient in Microsoft Office (Word, Excel, Outlook) and ideally experience with database or document management systems.
• Problem-solving mindset; ability to work independently where required.
• Honest, reliable, and able to handle confidential information.
• Adaptable, flexible, and able to work under pressure when operational needs demand it.

What can we offer you?

• Competitive Salary Package and an opportunity to be a part of and grow within a driven and successful company, with a team of 160,000, operating in over 90 countries.
• In addition, we can offer access to a selection of employee benefits, such as:
• Enhanced Annual Leave Entitlement from your start, which increases with length of service.
• Salary Sacrifice Car Scheme for Ultra-Low Emissions Cars
• Salary Sacrifice Cycle Scheme
• WeCare App, for support with physical and mental wellbeing, including access to GPs for you and your dependents.
• LifeWorks app for access to cashback and discounts on high street and online brands.
• Life Insurance and which includes access to expert probate support.

Next Steps
If this sounds like the next step for you, please follow the links and apply with your CV without delay!
Please be aware that all successful candidates will undergo necessary right-to-work checks and certain sites require 5-years' worth of referencing and criminal record checks.
We do not accept CV details from Recruitment Agencies unless DSV have engaged directly regarding the role requirements beforehand.
DSV - Global transport and logistics
Working at DSV means playing in a different league.
As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let's grow together as we continue to innovate, digitalise and build on our achievements.
With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers' needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.
At DSV, performance is in our DNA. We don't just work - we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company - this is the place to be.
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Job area: Terminal/Warehouse/Transport
Administrative Specialist
Stoke On Trent

Skills Required