Job Description

Kerala Ayurveda Clinic in Leicester has been a trusted name in holistic wellness since 2006, offering a unique fusion of traditional Ayurvedic therapies with modern lifestyle care. Our mission is to promote natural healing through treatments rooted in Kerala's ancient practices, alongside yoga, meditation, and complementary therapies.

Key Responsibilities

Customer Service & Front Desk:

Greet and assist clients in a warm, professional manner Answer phone calls, emails, and appointment inquiries Provide information on services, pricing, and clinic procedures

Administrative & HR Support:

Perform accurate data entry and maintain client records Manage appointment bookings, treatment calendars, and follow-up reminders Assist with staff coordination and internal communications Support HR tasks including document management and onboarding processes

Marketing & Social Media:

Support digital marketing activities including content scheduling, campaign support, and social media engagement Assist with promotions, newsletters, and client communication campaigns

Compliance & Clinic Standards:

Ensure adherence to UK Health & Safety regulations, Fire Safety, and First Aid protocols Monitor hygiene, cleanliness, and sanitation standards throughout the clinic Report and address any safety or maintenance concerns promptly

General Office Duties:

Maintain office supplies, cleanliness, and equipment Handle basic accounting tasks and support finance team with documentation

Requirements

Minimum 1 year of experience in reception, administration, or customer service Strong verbal and written communication skills Knowledge of UK health & safety, fire safety, and first aid procedures Ability to multitask, prioritize, and remain calm under pressure Experience with social media platforms and digital communication Proficiency in Google Workspace (Docs, Sheets, Calendar), MS Office Interest in health, wellness, or holistic therapies is desirable
Job Types: Part-time, Zero hours contract

Pay: From 12.21 per hour

Expected hours: 10 - 20 per week

Benefits:

Employee discount Flexitime
Schedule:

Day shift Monday to Friday Weekend availability
Experience:

Customer service: 1 year (preferred)
Language:

English (required)
Work authorisation:

United Kingdom (required)
Work Location: In person

Application deadline: 06/07/2025
Reference ID: 060625
Expected start date: 07/07/2025