Job Description

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About Us
One of Britain and Irelands largest sawmills, Balcas is a leading timber products supplier and has pioneered biomass renewable energy in the British Isles. The business has grown organically, and through acquisition and investment in the latest processing technologies
Balcas timber products portfolio includes construction timber, fencing and landscaping products and pallet and packaging material
Balcas has led the development of the market for wood pellet fuel in Ireland and Britain
Balcas operates biomass Combined Heat and Power plants that produce renewable energy. Residual heat from electricity generation is used to dry locally sourced woodfibre that is then processed into high-energy fuel pellets, displacing 750 million litres of oil in homes, commercial premises and industry
Balcas Timber, part of the Glennon Brothers group is a leading timber processor in Ireland & UK with a strong growth story. A dynamic business within the emerging circular economy, Balcas is a sustainable, ambitious, and innovative organisation and we are looking to continue building our Sales team in Enniskillen.
Role
As part of the Energy office team, the role of the Balcas Energy Administrator will involve supporting the Customer Support Team Lead in managing customer relationships. This will include phone calls to and from customers, processing orders, dealing with customer queries and complaints as well as supporting the field sales team. The role will also entail administering the complete order-to-cash process for Balcas Energy customers ensuring that all orders are managed effectively to meet agreed delivery dates and quantities. The role will also involve ensuring customer specific requirements such as reports and feedback etc are completed.
The role will also consist of scheduling wood pellet deliveries to customers and ensuring that customer access, time windows, routing constraints and driver hours are taken into consideration. General administrative duties such as filing, recordkeeping and maintenance of data will also be required. There will also be a requirement to assist in other areas of the organisation when needed.
Hours of Work
Monday to Friday 8.00am to 5.00pm
More Information
For more information please contact Human Resources on 028 6632 3003 or email hr@balcas.com
Closing date Monday 16th June 2025