Job Description

The Knares Medical Practice has an opportunity for an administrator to join our busy practice support team and assist in the smooth delivery of excellent patient care. This role is offered on a part time basis for 20 - 25 hours per week. We would welcome applications from organised, adaptable and friendly individuals who are keen to help us provide high levels of customer service.Main duties of the job

• Undertaking a variety of administrative duties including the provision of secretarial and clerical support to clinical staff and other members of the practice team.
• Data entry and read coding of relevant patient information and medical data into the clinical system.
• Scanning patient information into computerised records, including medical documents, hospital records and letters, as necessary.
• Allocating workflow for review by doctors or other health professionals.
• Dealing with referrals to primary care.
• Processing practice post and emails.
• Registering new patients.
• Covering reception, as and when required.
• Handling enquiries efficiently.
• Induction of new staff.
• Extracting records or surgeries and clinics when required.

About usWe believe a happy, supported team is key to outstanding patient care. At The Knares Medical Practice, you'll be working in a role that truly makes a difference supporting both patients and clinicians as part of a friendly, forward-thinking environment.We offer:

• A close-knit, supportive team culture
• A healthy work-life balance with part-time flexibility
• Opportunities for personal and professional development
• A chance to work in a practice where your ideas and contributions are valued
• Have previous experience in a similar administrative or healthcare setting (primary care/NHS experience desirable)
• Be confident using IT systems and clinical software (e.g. EMIS, SystmOne)
• Demonstrate excellent attention to detail, organisational skills, and communication
• Thrive in a team environment but also work well independently
• Be empathetic, approachable, and committed to maintaining patient confidentiality.

Date posted21 April 2025Pay schemeOtherSalaryxc2xa312.21 to xc2xa312.40 an hourContractPermanentWorking patternPart-timeReference number28529Job locations93 The KnaresLee Chapel SouthBasildonEssexSS16 5SBJob descriptionJob responsibilitiesIf you would like to find out more information about this role, please see the attached job specification. Job descriptionJob responsibilitiesIf you would like to find out more information about this role, please see the attached job specification.Person SpecificationExperienceEssential

• An experienced administrator, with excellent IT, time management and organisational skills.
• Ability to communicate effectively, working in a confidential and discreet manner.
• Ability to multi-task, work efficiently and maintain a high level of attention to detail, when under pressure.
• Ability to work as part of a multi-disciplinary team, as well as independently.
• Some flexibility is required as you will sometimes need to work additional or alternative hours to cover for colleagues.

Desirable

• Primary care experience is desirable but not essential.

Person SpecificationExperienceEssential

• An experienced administrator, with excellent IT, time management and organisational skills.
• Ability to communicate effectively, working in a confidential and discreet manner.
• Ability to multi-task, work efficiently and maintain a high level of attention to detail, when under pressure.
• Ability to work as part of a multi-disciplinary team, as well as independently.
• Some flexibility is required as you will sometimes need to work additional or alternative hours to cover for colleagues.

Desirable

• Primary care experience is desirable but not essential.

NHS