Job Description

Kane Group are an established, and successful multi-disciplinary building-services solution contractor, with our Head Office based in Banbridge, Northern Ireland.

We're an innovative, forward-thinking company with continued steady growth serving residential, hospitality, education, commercial and healthcare sectors with offices in Northern Ireland, London, Birmingham, Glasgow and the Republic of Ireland.

We are actively seeking an Administrator to join our team in Birmingham!

The successful candidate will provide essential administrative support to the Birmingham office and Operations team, helping ensure smooth coordination and efficient day-to-day operations across sites in the Midlands and UK.

Key Responsibilities

General Administration

Provide comprehensive administrative support including document preparation, data entry, diary management, correspondence, and visitor reception. Manage office resources including supplies, meeting scheduling, mail distribution & filing. Handle incoming calls, emails, and visitor interactions professionally, serving as a liaison between internal teams, clients, and suppliers. Support the Operations Manager with confidential and sensitive administrative tasks as required.

Compliance & Records Management

Provide support for ISO audits, NICEIC inspections, insurance renewals, and business continuity documentation Oversee accurate filing and distribution of HSEQ documents and ensure compliance with company standards. Regular checking and updating the company QA systems. Assist the Quality Assurance admin when required. Utilize Kane Group platforms (Field View, Viewpoint, 4Projects) for managing project data & uploading certifications

Project & Operations Support

Manage distribution and tracking of project documents, RFIs, technical submissions, and deliverables. Support progress reporting, defects management, and handover activities including O&M manuals and certification collation. Ensure PPE, stationery, and site materials are sufficiently stocked and distributed. Assist Group departments (HR, Accounts, Procurement, Commercial) with timesheets, absence tracking, invoice filing, expenses, and ad hoc admin support. Create and manage purchase and subcontract orders using financial control systems. Including placing orders and updating order sheets once deliveries have been checked off. Organisation of deliveries to site or office. Updating all site required paperwork.

Team Collaboration & Communication

Collaborate with internal teams and departments, sharing relevant information and building positive working relationships. Respond to client queries and feedback professionally, ensuring they are directed to the appropriate team members and followed up. Represent the business in a professional manner in both internal and external presentations and interactions. Prepare meeting materials, attend meetings and take meeting minutes.

Corporate Standards

Promote and uphold Kane Group values, ethical practices, and adherence to all relevant company policies and procedures.

Experience & Knowledge

Essential

5 GCSE passes (or equivalent) including Maths and English 2+ years' previous experience in an administrative role. Strong proficiency in MS Office Suite (Excel, Word, PowerPoint, Outlook, Teams) Skilled in document control systems such as Viewpoint, Field View and 4Projects (4P)

Desirable

Experience working within the building services and/or the construction sector. Experience with systems implementation

Abilities and Skills

Essential

High attention to detail and accuracy, with the ability to deliver quality work under pressure Strong communication, interpersonal, and negotiation skills, with a friendly manner and professional phone etiquette. Strong organisational skills; able to manage and prioritise own workload and support others in doing the same Self-motivated, proactive and adaptable with a willingness to embrace change and learn new skills Confident, professional, and flexible approach to work Team player who leads by example and adopts a collaborative, can-do attitude Able to effectively delegate tasks and motivate others Maintains a smart, professional appearance and builds strong relationships with clients, suppliers, and subcontractors Comfortable handling a mix of routine and complex tasks with equal enthusiasm Willing to travel within Ireland and the UK for client meetings

Desirable

Familiarity with business operations in construction or building services environments

Benefits

Cash Health Plan to include Employee Assistance Programme 4 x Salary Death in Service cover Auto Enrolment Company Pension scheme (Salary Sacrifice) Company Sick Pay Scheme, which is available upon successful completion of probation, and increases with service Enhanced maternity & paternity benefits Paid professional subscriptions Variety of employee discounts Cycle to Work Scheme Corporate Gym discount for Kane employees Branded clothing Active Social and Wellbeing Committees Annual Health Checks Awards for long service Additional annual leave based on length of service Training and development opportunities

Kane is an Equal Opportunities Employer and welcomes applications from all sections of the community.

INDLOW

Job Types: Full-time, Permanent

Benefits:

Bereavement leave Company events Company pension Enhanced maternity leave Enhanced paternity leave Health & wellbeing programme Referral programme
Application question(s):

Will you be able to reliably commute to B37 7WY for this job? Have you worked in the construction or building services sector before? What experience do you have using document control systems such as Viewpoint, Field View, 4Projects?
Experience:

Administrative: 2 years (required)
Work Location: In person

Application deadline: 04/08/2025