Job Description

Administrator & Customer Service Adviser

Full Time

Allsop Carpets & Flooring are looking for an experienced Administrator who is friendly, efficient and organised to work in the busy, fast paced environment of their Admin Office/Reception and Showroom. Duties will include typing worksheets, quotations, invoices and emails, helping customers with their requirements, ordering flooring and taking payments as well as filing.

It is essential that you are numerate and literate with an excellent telephone manner and strong and efficient PC and administration skills. Experience of Microsoft Word and Excel are essential, Sage Accounting would also be helpful although not essential if you are a quick learner. Customer service experience would also be preferable, although not essential if you have a friendly, confident manner. Good communication skills are needed as you will be liaising with colleagues, customers, suppliers and the fitting team.

Hours of work will be Monday to Friday 9am to 5pm including one Saturday a month with a day off in the week. Some flexibility both ways.

If you enjoy being busy and would like to join our friendly team, please send your CV and a covering letter.

Allsop Carpets & Flooring, Unit J11, Jenson Court, Jenson Avenue, Commerce Park, Frome BA11 2FQ. Email: allsopcarpets@aol.com.

Summary

In the role of Administrator & Customer Service Adviser, you will be essential in delivering outstanding customer support and administration with your proficiency in Microsoft Word, Excel and Sage whilst utilising excellent communication skills to address client enquiries effectively. Join our friendly team to contribute to a positive customer experience and support our operational goals.

Job Type: Full-time

Pay: 25,000.00-30,000.00 per year

Benefits:

Company pension On-site parking
Schedule:

Monday to Friday Weekend availability
Work Location: In person

Application deadline: 18/07/2025
Reference ID: Administrator & Customer Service Adviser Full Time