Administrator Fixed Term

SCT, GB, United Kingdom

Job Description

BON ACCORD CARE JOB PROFILE

1. Job Details

Job Title: Administrator

Grade: Grade 8 Version Date: October 2024

2. Job Purpose



To carry out a range of administrative and clerical functions to support the service, who provide services which promote and protect the welfare of customers and deliver services that meet their needs.

3. Reporting Relationship



Admin Manager /Service Manager

Admin Team Leader/ Logistics Planner

Administrator

4. Outcomes



The post holder will be expected to:

The following list gives examples of the type of duties you may undertake. All of these should be done in a manner which supports the team to encourage customers towards the maximum degree of independence and activity appropriate to their abilities:



Assist in provision, preparation and collation of information maintaining all records, files and systems, including use of Salesforce/ Skedulo Use keyboard skills to ensure accurate Service User data is entered and maintained on our digital systems and Scheduling Software, including the use of Salesforce/ Skedulo
. o Analyse information and schedule activities in order to contribute to the smooth operation of the team they support, for example through management of team rotas to ensure that all weekly and monthly tasks are scheduled, including scheduling of visits to new and existing customers.

To work to tight timescales. Handle petty cash and use financial systems such as Pecos and InfoSmart to raise orders and receipt invoices in a timely manner. Progress a set workload under the supervision of their line manager in order to ensure the smooth running of the service.

5. Knowledge



The post holder needs to be able to demonstrate an understanding or experience of:



o

Office procedures including administration and experience of MS Office Suite/365 (Outlook, Word, Excel, PowerPoint, Access), Teams, SharePoint, and other software applications such as CRM and scheduling software, including Salesforce/Skedulo and Get Scheduled.

Effective resource monitoring - financial and stock control - to contribute to meeting of budgetary targets and expectations. Health and safety awareness Excellent communication skills, electronic, verbal and written Ability to use email and social media for business

6. Grade Specific Skills and Competencies



The post holder is expected to demonstrate

:

Ability to undertake all duties in accordance with health and safety legislation, statutory obligations and BAC policies Ability to communicate effectively with customers, staff and other stakeholders in line with required outcomes Ability to plan and manage a set workload with limited direct supervision, while at the same time recognising when matters need to be referred to a more senior manager Ability to manage priorities and deadlines Ability to operate effectively as a member of a busy team Ability to organise, take minutes and contribute to regular meetings o Ability to work flexibly in line with service delivery requirements Ability to use MS Office Suite/365 (Outlook, Word, Excel, Powerpoint, Access) and adapt to new technology

7. Organisational Behaviours



The post holder is expected to display the following behaviours which represents the Company's Core Values (RITA)

:

Always

Respectful

- We are compassionate, caring, and considerate to everyone we interact with. Working with

Integrity

- We commit to be open and honest. Driven by

Teamwork

- We work collaboratively throughout the organisation and with our key partners to achieve the best outcomes for the people we support and each other
. o Thriving on

Accountability

- We believe taking responsibility empowers people to continuously develop and perform at their best.

8. Requirements of the Job



The post holder needs to hold as a minimum:



Protection of Vulnerable Groups Scheme Record (PVG) or willing to become registered o ECDL or willingness to obtain

The post holder may be expected to

:

Work in accordance with Adult, Child and Public Protection principles and procedures o Adhere to the requirements of the Social Work Code of Practice, SSSC Code of Practice, Policy and Procedures and all relevant Legislation.

9. Development



The post holder must have undertaken or be committed to undertaking the following mandatory training within a specified period

:

Appropriate mandatory training as specified by the company Online interactive learning, including For Your Eyes Only (ICT security), Protecting Children, Adult Protection, Data Protection Training that is appropriate to the role Training in the use of scheduling software o Full BAC induction training
Job Type: Full-time

Pay: 25,532.00-26,802.00 per year

Schedule:

Monday to Friday
Work Location: In person

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Job Detail

  • Job Id
    JD3248382
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    SCT, GB, United Kingdom
  • Education
    Not mentioned