Job Description

Admin for Cyber Club - Power-Up Tavern London

We are seeking a highly skilled and experienced individual to join our team as an Admin at our Cyber Club in London. This is a key position responsible for overseeing various operational, service, and technical aspects of the club. The ideal candidate will possess strong leadership, organizational, and technical skills to ensure the smooth running of the club and the delivery of a high-quality experience for our guests.

Location:

London, Aldgate East

Type:

Full-Time, ~45 hours per week

Salary:

30,000 per year

Responsibilities

1.

Staff Management

Oversee ground staff: chefs, waiters, bartenders, etc. Schedule shifts and ensure adequate staffing. Mediate staff issues and ensure team cohesion. Train new hires in basic operations and customer service standards.
2.

Service Quality Control

Monitor overall service quality and guest experience. Handle reservations, guest greetings, and table allocation. Supervise kitchen and bar order processing. Prevent theft and ensure operational transparency.
3.

Event Management

Assist in the planning and execution of in-house events. Coordinate with event organizers and internal teams. Ensure technical and staffing readiness for each event. Be present during events to manage flow and resolve issues in real-time.
4.

Technical & Gaming Knowledge

Possess solid understanding of gaming equipment and software. Assist guests and staff with technical troubleshooting. Ensure gaming equipment is functional and up-to-date. Coordinate maintenance and necessary upgrades with IT/support teams.
5.

Operations & Administration

Support owners in daily club operations. Help improve operational processes and efficiency. Maintain inventory control and supply checks (kitchen, bar, gaming). Generate basic reports on service, inventory, or issues as needed.
6.

Customer Relations

Be the face of the club for visitors. Handle complaints and conflict resolution. Ensure high standards of hospitality and a welcoming atmosphere.

Company benefits:

Free on site meals

Free 30-minute play during your shift

Special discount for you, your family and friends

Unlimited coffee and tea during the shift

28 paid holidays per year

One extra day off for your Birthday

Education and skill training

Optional cycle to work scheme

Job Type: Full-time

Pay: 30,000.00 per year

Additional pay:

Tips Yearly bonus
Benefits:

Company events Company pension Discounted or free food Employee discount Store discount
Schedule:

10 hour shift 12 hour shift
Language:

English (preferred)
Work Location: In person

Application deadline: 25/06/2025
Expected start date: 15/06/2025