Job Description

About us

Ipswich Mortgage Centre Ltd is an Independent Mortgage Brokerage based in Ipswich town centre.

We are seeking a highly organised and detail-oriented Mortgage Administrator to join our team. The successful candidate will play a crucial role in ensuring the smooth operation of our office by providing comprehensive administrative support.

We are professional, fast-paced, customer-centric, and our goal is to assist in the smooth transition of the mortgage process to benefit our clients and offer a favourable image of the business, whilst liaising with related third parties in an efficient and professional manner.

This position requires a proactive individual who can manage various tasks efficiently while maintaining a professional and friendly demeanour.

Our work environment includes:

Modern office setting On-the-job training Growth opportunities

Responsibilities

Assist in the smooth transition of the customer mortgage experience. Liaise with third parties to ensure all documentation is received and present as required. Check that requests for information are answered. Check that any decisions have been properly recorded. Assist in the completion of the daily task list. Answer the phone, take messages, and direct calls to the relevant people. Keying client applications on various lender and insurance company websites.

Skills

Proficient in computerised systems. Strong clerical and administrative skills with attention to detail. Excellent organisational abilities to manage multiple tasks effectively. Demonstrated ability to communicate professionally both verbally and in writing. A proactive approach to problem-solving with strong interpersonal skills.
We invite candidates who are eager to contribute positively to our team while developing their administrative skills in a dynamic environment.

Job Types: Full-time, Permanent

Pay: 19,000.00-22,500.00 per year

Additional pay:

Quarterly bonus
Benefits:

Company pension Life insurance Private medical insurance
Schedule:

Monday to Friday No weekends
Education:

GCSE or equivalent (required)
Experience:

Customer service: 2 years (required) Administrative: 2 years (required)
Language:

English (required)
Licence/Certification:

Driving Licence (preferred)
Work Location: In person