Job Description

Wild Bush is not just a pet store; we are a community-driven destination that offers premium pet retail, expert grooming, and a unique dog-friendly coffee experience. With multiple locations across London, we are dedicated to creating a welcoming environment for both our team and customers.

We are looking for a reliable and proactive Administrator/Shop Assistant to support our team at our Fulham location. This is a varied role combining administrative duties with customer service and retail responsibilities in our growing shop space. You will also assist our dog groomer with day-to-day tasks and help ensure the smooth running of the business. This quality of this role is the growth opportunity, whereby staff's responsibility will grow with interests. For example would you be keen to develop and handle organising of the companies Event programme?

Key Responsibilities:

Handle administrative tasks including scheduling, responding to emails, and maintaining records. Contact customers and potential clients with the company phone line and assist customers with enquiries. Oversee and maintain the presentation of our small but growing shop space. Assist customers in-store, providing product information and friendly service. Support the dog groomer with operational needs where required. Help with general business tasks and contribute to the smooth day-to-day running of Wild Bush from the Fulham location.

What We're Looking For:

Strong organisational and administrative skills Confident and professional communication, both in person and over the phone. A friendly, approachable manner with great customer service skills. Comfortable working in a retail environment. Interest in pets or experience working around animals is a plus. Ability to multitask and adapt to the needs of a growing business.

Benefits:

Opportunity to be part of a friendly, supportive team Varied role with room to grow as the business expands Hands-on experience in both administrative and customer-facing work
If you're organised, personable, and excited to be part of a small but passionate team, we'd love to hear from you.

Job Types: Full-time, Part-time, Permanent

Pay: From 12.50 per hour

Schedule:

Monday to Friday Weekend availability
Experience:

Administrative: 2 years (required)
Work authorisation:

United Kingdom (required)
Location:

Fulham SW6 (preferred)
Work Location: In person