Administrator Social Housing
Job Description
W e are looking for an Administrator to work within Social Housing as part of a team in a call centre environment to deliver a quality service to all clients including Housing Associations and Local Authorities and residents. We are looking for someone who is willing to go the extra mile when resolving queries.
Answering calls to tenants in relation to repair works and dealing with queries in an effective manner
Using company systems to process orders adequately in order to invoice clients
Updating the system with all interactions with residents
Processing supervisory or trade reports to determine action required to resolve repairs
Resolution of minor complaints at call level
Requirements:
Excellent Telephone Manner Customer Service focused Excellent Communication and prioritisation skills Ability to identify problems and solutions to our customer needs.
Salary: 26,000
24 Days Holiday
Location: East London
Job Types: Full-time, Permanent
Pay: 26,000.00 per year
Benefits:
Company pension Free parking On-site parking
Schedule:
Monday to Friday
Language:
English (preferred)
Work Location: In person
Reference ID: JS22204
MNCJobs.co.uk will not be responsible for any payment made to a third-party. All Terms of Use are applicable.
Related Jobs
Job Detail
-
Job IdJD3287123
-
IndustryNot mentioned
-
Total Positions1
-
Job Type:Full Time
-
Salary:Not mentioned
-
Employment StatusPermanent
-
Job LocationLondon, ENG, GB, United Kingdom
-
EducationNot mentioned