Job Description

About Us:

Reliance Social Housing is a value-driven social housing provider committed to delivering high-quality, affordable housing and excellent customer service. We support communities to thrive and ensure our residents have a safe and secure place to call home.

Key Skills and Experience:

We are looking for a hardworking and confidential team player who can grow in this role. You are likely to have the following key attributes:

- Attention to detail combined with the ability to communicate accurately and clearly.

- Strong data entry skills.

- Good understanding and practical working knowledge different IT platforms.

- Motivated team player with good interpersonal skills critical in a 'people' business.

- Ability to work independently and within a team.

- Data entry (1 year preferred)

- Administrative skills (1 year preferred)

- Social housing and relevant regulations (preferred)

Role Overview:

A successful candidate will manage a portfolio of properties within our databases and notify providers of mandatory updates. You will also effectively prepare and submit documentation for all pending properties to BCC in a timely manner.

Key Responsibilities:

- Create Submission paperwork which will be relayed to relevant local authority

- Oversee and manage all stages of stock transfer in allocated timeframe

- Ensure all work is quality checked, and internal database is updated

- Replace cover if any other Case Handler is away due to emergency leave/sickness/annual leave

- Report KPI's and issues to direct manager

- Booking properties for inspection

- Chasing providers for outstanding documents

- Managing onboarding queries

- Updating procedures according to external agency requests

The Reward:

We strive to be an excellent employer, providing demanding objectives within a supportive, open and honest culture.

For the right individual we have flexible conditions of employment and good opportunities for further training, development and career progression.

How to Apply:

If you are striving for a career in the housing sector, within a dynamic and growing company, please apply online.

Job Types: Full-time, Permanent

Pay: From 24,000.00 per year

Benefits:

Company events Company pension On-site parking
Schedule:

8 hour shift Day shift Monday to Friday No weekends
Work Location: In person

Reference ID: RS2025