Job Description

About Smiths

Smiths is a growing social housing contractor delivering reactive repairs, void refurbishments, disrepair works, asbestos removals & reinstatement, and planned kitchen & bathroom renewals across the South East.

As our workload grows, we're looking for a highly organised Administrator to support our operational teams, site managers, subcontractors, and clients.

The Role

This is a central operations support role responsible for keeping jobs, people, and paperwork moving smoothly. You'll be a key link between the office, site teams, subcontractors, and clients, ensuring compliance, scheduling, and communication are handled efficiently

Key Responsibilities

Operational & Admin Support

Supporting Contract Managers and Site Managers with day-to-day admin Creating and managing job packs and documentation Logging jobs, updates, and completion information Filing photos, certificates, and compliance documents

Subcontractor Onboarding & Compliance

Onboarding new subcontractors Ensuring all compliance documentation is in place, including: Insurance Right to work Qualifications / cards RAMS Maintaining up-to-date subcontractor compliance records

Client & Tenant Liaison

Providing updates to clients on job status and progress Booking appointments with tenants and residents Handling inbound calls and emails professionally Managing access arrangements and rescheduling where required

Scheduling & Coordination

Assisting with staff scheduling and daily work allocation Coordinating operatives, drivers, and labourers across workstreams Booking deliveries and coordinating logistics with suppliers Supporting emergency and priority works scheduling

General Office Duties

Data entry and system updates Supporting invoicing and job close-out processes General administrative support as required

What We're Looking For

Essential

Previous administration experience (construction or social housing preferred) Strong organisational and time-management skills Confident communicator (phone & email) Comfortable managing multiple priorities Good IT skills (Outlook, Excel, job management systems) Professional, reliable, and proactive attitude

Desirable

Experience in social housing or property maintenance Subcontractor compliance or onboarding experience Scheduling or call-handling background Knowledge of SOR-based contracts

What We Offer

Competitive salary Long-term, stable role within a growing business Supportive management and structured processes Training and development opportunities Recognition awards Quarterly performance bonuses Staff referral bonuses Health insurance Rewards, discounts & wellbeing scheme

Why Join Smiths

You'll play a vital role in keeping our operations running smoothly. If you're organised, proactive, and enjoy being at the centre of a busy team, this is a great opportunity to grow with a well-run contractor.

Job Type: Full-time

Pay: 25,000.00-28,000.00 per year

Benefits:

Company pension Cycle to work scheme Employee discount Employee mentoring programme Health & wellbeing programme Private medical insurance Referral programme
Ability to commute/relocate:

Weybridge South KT13 8SX: reliably commute or plan to relocate before starting work (required)
Language:

English (required)
Work authorisation:

United Kingdom (required)
Location:

Weybridge South KT13 8SX (preferred)
Work Location: In person