Job Description

Overview:

Change Grow Live

are a charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options.

Our core values are

'Be open, be compassionate and be bold'

and our team members apply these daily to achieve our mission of helping people change the direction of their lives, grow as individuals, and live life to its full potential.

We have an exciting opportunity for an

Administrat

or

to join our busy SouthamptonService. Our

Administrator

team

here at

Change Grow Live

play an integral part in supporting the team in our mission, proving administrative and clerical support to our teams enabling them to focus on delivering our services, ensuring our service users receive the help and support they need to achieve their goals. Acting as our first point of contact our Admin team are the face of our service, speaking with our service users face to face and via the telephone, are non-judgemental, empathetic and want to make a real difference to people's lives.

Where:

Southampton

Full Time Hours

:

37.5 per week

Full Time Salary

: 25,077.00 (based on full time hours, pro rata for part time)Please note: Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours.

Responsibilities:

About the role:

Be the first point of contact within the service Provide organisational, administrative, and clerical services to the team designed to contribute towards its aims and objectives Ensure that telephone calls and visits from service users, outside agencies and CGL staff are dealt with promptly and courteously, transferring calls to appropriate personnel when necessary Complete effective processing of correspondence/data entry as required. Minute take at partnership and clinical meetings as required Collate, monitor, and report data/information and statistics as required Carry out photocopying as required Ensure that all admin, record-keeping, and communication within the project are maintained

About you:

Knowledge of general office procedures IT literacy including proficiency in word processing, excel spreadsheets and other MS applications Good interpersonal skills and a willingness to work flexibly as part of a team The ability to respond to appropriate requests for assistance, maintaining confidentiality whenever necessary Confident and effective communication skills, both verbally and in writing and solid numeric skills Excellent organisational and time management skills Able to take responsibility for your own personal development, identifying personal training needs and participating in regular supervision and appraisal Be flexible to work across operational sites as required Minute taking experience would be an advantage

What we will give to you:

25 days holiday (+ bank holidays) rising by 1 day for each years' service Flexible working arrangements Paid 'Wellness' hour each week along with a 'Wellness' hub and Employee Assist Programme Contributory pension scheme A great selection of benefits incl. discounts for shopping, cinema, holidays, etc. A friendly and supportive team Training, career development & progression opportunities

Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role.

lease note: This role is not eligible fo visa sponsorship if you require it to work in the UK. More information about eligible roles and occupations can be found here:

Skilled Worker visa: Overview - GOV.UK

If this sounds like you and you'd like to begin your journey with

Change Grow Live,

then we'd love to talk to you.
Salary Range (pro rata if part time): CGL SPOT (19) (25,077.00 - 25,077.00) ILW / OLW /Fringe: N/A - Outside London Weighting Area Closing Date: 12/7/2025 If you have any questions on this opportunity that you would like to talk through please contact us using the below details:: Thomas Reynolds | thomas.reynolds@cgl.org.uk : This post is subject to a Disclosure and Barring Service (DBS) Scheme check at a basic level.