Job Description

Overview:

Change, grow, live (CGL) is a leading drug and alcohol charity and The Alcohol Service is an exciting and innovative service with a unique outward facing model in London.

We are seeking to recruit an experienced

Administrator

who has excellent organisational and time management skills. The successful candidate will have knowledge and confidence in using Microsoft Office programs including Word and Excel. The post holder will also have the ability to understand and use CGL internal management data systems.

The Administrator will be responsible for providing support within our duty and assessment process. You will provide administrative support to both management and colleagues. The post holder will also have excellent interpersonal skills and be able to respond flexibly to the demands of the post.

Where:

Victoria, London

Hours:

Full time, 37.5 hours per week

Full time Salary

: 25077.00 (Based on full time hours, pro rata for part time)

Allowances:

4133.14 Inner London Weighting (Based on full time hours, pro rata for part time)

Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours.
Responsibilities:

About the Role:

As first point of contact within the service, to ensure that telephone calls and visits from service users, outside agencies and Change Grow Live Staff are dealt with promptly and courteously, transferring calls to appropriate personnel when necessary. To ensure effective processing of correspondence/ data entry as required. To collate, monitor and report data/information & statistics as required. To ensure that admin, record-keeping, and communication within the project are maintained. To provide effective prescription and general administration across the service.

About You:

Knowledge of general office procedures. IT literacy including proficiency in word processing, excel spreadsheets and data entry. Good interpersonal skills and a willingness to work flexibly as part of a team. The ability to respond to appropriate requests for assistance, maintaining confidentiality whenever necessary. Solid numeric skills. Good organisational skills Minute taking experience would be an advantage

What we will give to you:

25 days of annual leave, plus bank holidays. Additionally, you'll receive one extra day of annual leave for each year of service during your first five years, therefore you will enjoy 30 days of leave after five years with us. Paid 'Wellness' hour each week along with a 'Wellness' hub and Employee Assist Programme Contributory pension scheme A great selection of benefits incl. discounts for shopping, cinema, holidays, etc. Eligible for Blue Light Discounts A friendly and supportive team Training, career development & progression opportunities Participation in our Refer a friend scheme


Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role.

Please note: This role is not eligible for visa sponsorship if you require it to work in the UK. More information about eligible roles and occupations can be found here:

Skilled Worker visa: Overview - GOV.UK

If this sounds like you and you'd like to begin your journey with Change Grow Live, then we'd love to talk to you. We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible. after the info on sponsorship please
Salary Range (pro rata if part time): CGL SPOT (19) (25,077.00 - 25,077.00) ILW / OLW /Fringe: Inner London Weighting (4,133.14) Closing Date: 29/7/2025 If you have any questions on this opportunity that you would like to talk through please contact us using the below details:: Alexandra Gatzoflia | alexandra.gatzoflia@cgl.org.uk : This post is subject to a Disclosure and Barring Service (DBS) Scheme check at a basic level.