Job Description

Office Administrator / Lead Coordinator

Location:

[Dundee], Scotland

Salary:

25,000 per year + monthly performance bonuses (OTE 30,000-32,000)

Hours:

Full-time, 37.5 hours per week, Monday-Friday

About Us

We're a growing renewable energy company specialising in

solar panels and heat pumps

, helping homeowners reduce bills and live more sustainably.

We're now looking for a proactive

Office Administrator / Lead Coordinator

to join our team. You'll play a key role managing new enquiries, booking surveys, and keeping our CRM system running smoothly -- making sure no opportunity slips through the cracks.

This role is ideal for someone who enjoys variety, is confident on the phone, and takes pride in being organised and reliable.

What You'll Do

Handle new leads from ads, website, and referrals. Call and qualify homeowners, answer basic questions, and

book home surveys

. Use our CRM (HighLevel) to update lead stages and manage follow-ups. Send reminders and confirmations to reduce survey no-shows. Support the sales and operations team with admin tasks and scheduling. Keep notes, tasks, and reports accurate and up to date.
What We're Looking For

Excellent communication and customer service skills. Confident, clear, and friendly phone manner. Organised, reliable, and able to manage multiple tasks. Tech-savvy -- comfortable learning new CRM and admin systems. Prior experience in an admin, customer service, or appointment-setting role is helpful but not essential.
What You'll Get

25,000 base salary

Monthly performance bonuses

(realistic OTE 30,000-32,000) Full training on our systems and processes Supportive, positive working environment Opportunity to grow with the business as we expand
Why Join Us

This isn't a call centre job or a repetitive admin post -- it's a key role in a fast-growing renewables company where your organisation and communication make a real impact.
If you take pride in doing things properly and enjoy helping people, you'll fit right in.

How to Apply

Please apply with your CV and a short note on why you'd be a great fit for this role.
We'll review applications as they come in and contact shortlisted candidates for an initial phone chat.

Job Type: Full-time

Pay: 25,000.00-32,000.00 per year

Benefits:

Casual dress Company pension Free parking On-site parking
Work Location: In person