Job Description

Job description
We're looking for a detail-oriented and customer-focused Admissions Officer to support the recruitment and onboarding of our Higher Education students. In this key role, you'll manage applications, provide guidance to prospective learners, and ensure a smooth admissions process from enquiry to enrolment. You'll need strong administrative skills, excellent communication, and a passion for helping students take the next step in their education.

Be part of a supportive, fast-paced environment where every day brings new opportunities to make a difference.

We have an exciting opportunity at our City Centre

Campus in Manchester to join our Student Experience & Engagement Department as an Admissions Officer on a fixed-term (maternity cover), full-time (35 hours per week) basis.

Site Information

Our City Centre campus is a flagship site in the heart of Manchester, offering cutting-edge facilities and a buzzing, creative atmosphere. Home to our Centre of Excellence for Creative and Digital Industries, it provides an inspiring setting for both staff and learners, with specialist studios, workshops, and collaborative spaces. With its central location and strong industry links, the campus is a hub for innovation, talent development, and real-world learning.

Who are UCEN Manchester?

UCEN Manchester is the Largest Further Education College in the United Kingdom and has the largest provisions for 16-19yrs olds, adults, and higher education in Greater Manchester. We are part of the LTE group that consist of The Manchester College, MOL, Total People, Novus, and LTE Group Operations. We currently support more than 25% of Greater Manchester's learning provision and are currently rated "Good" by Ofsted. UCEN offering is bolstered by 18 Centres of Excellence across our campuses, ensuring we give our best and strive to achieve an unrivalled learning experience for our students. We have partnerships with over 1000 industry and employer partners nationally to ensure our students secure their place as the leaders of the future.

Benefits

35 days paid annual leave plus 8 bank holidays

(FTE)

3 well-being days per year

(FTE)

Significant pension contribution Retail discounts Employee Assistance Program Cycle to work scheme

Role Responsibilities

To administer the processing of student applications ensuring that data is effectively inputted, checked, and maintained securely and that service standards are met in line with the UCEN Manchester Admissions Policy.

Skills, Qualifications and Experience

To be successful in this role, you will need to:


5 GCSEs or equivalent including Maths and English at Grade C or above (IT is desirable) Literacy and numeracy to at least Level 2 Experience of working in academic services or administration in the Higher Education sector Experience in admissions Understanding of HE (Higher Education) delivery in an FE environment Experience gained in a goals-focused, target driven and customer service orientated environment Excellent ICT skills including word processing, the advance use of spreadsheets accurate keyboard skills and the ability to prepare and share information with others Excellent attention to detail and organisational skills Ability to inspire and build trust in relationships and teams that leads to commitment Ability to manage a varied workload with conflicting deadlines Ability to use UCAS Hub/Portal, EBS software, and Microsoft Office tools Ability to build and maintain key relationships with external partners Excellent communication skills with all internal and external partners Effective project management skills Passionate about great customer service Ability to handle problems proactively and create successful solutions Passionate about continuous improvement and new ways of working

Safeguarding

LTE group is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. All applicants will be required to undergo an appropriate DBS check via the Criminal Records Bureau and may be subject to additional online checks as part of our pre-screening process. Some roles are exempt from the Rehabilitation of Offenders Act 1974 and would require an Enhanced DBS check.

Equal Opportunities Statement

At UCEN Manchester, we're committed to providing an environment free from discrimination, bullying, harassment, or victimisation, where all members of our community are treated with respect and dignity. UCEN is committed to working in an inclusive way with all the communities where we are geographically located and to developing a workforce and student community that reflects Greater Manchester's and the UK's rich diversity and vibrancy.

The closing date for this job advert is 09/06/2025. However, sometimes the job advert may close early if we receive a good response!