Job Description

JOB TITLE

:

Admissions Officer

LOCATION

: Giggleswick School

RESPONSIBLE TO

: Director of Marketing & Admissions

CLOSING DATE:

Monday 2 June 2025

INTERVIEW DATE:

TBC

START DATE:

September 2025

______________________________________________________________________________

As the Admissions Officer, you will play a vital role in supporting the end-to-end admissions journey for both domestic and international pupils at Giggleswick School. You will be responsible for managing relationships with prospective families from initial enquiry through to enrolment for specific year groups, ensuring a seamless and personal experience throughout. You will work closely with UK-based and international families, often across time zones and cultures, so a culturally sensitive and relationship-driven approach is essential.

We operate a modern, sales-focused admissions model that prioritises rapid relationship-building and high-touch communication - including picking up the phone early in the process - so confidence in direct outreach is vital. Full training and support will be provided.

You must be available to support at least one Saturday per month, with time off in lieu during the week, to assist with tours and visits

Main Duties and Responsibilities:

End-to-End Admissions Journey

Own the full admissions process for allocated year groups, from enquiry through to enrolment. Build strong, trusting relationships with families to support conversion at every stage. Ensure all interactions align with the school's values and provide a warm and responsive experience. Follow up on enquiries promptly, providing accurate information and personalised guidance. Support parents and agents with completion of required forms and documentation. Maintain accurate records and track the progress of each applicant through the school database (iSAMS).

Event Participation & Visit Management

Assist with the delivery of recruitment events including open mornings, boarding tasters, and assessment days. Represent the school at recruitment events and nurture relationships with feeder schools and agents. Support in organising travel and logistics for visiting families and new pupils, providing a smooth and welcoming experience.

Admissions Support

Ensure all documentation is correctly collected and recorded, including passports, reports, references, and safeguarding declarations. Support the coordination of international visits, assessments, interviews and scholarship applications. Collate all required documentation for CAS in preparation for review and submission by the Director of Marketing and Admissions. Implement communications and follow-up as part of our conversion strategy, in collaboration with the Marketing team.

International Recruitment Support

Develop and maintain strong working relationships with educational agents and international stakeholders. Provide ongoing administrative and communication support for overseas recruitment campaigns. Support international fairs and travel preparation, including logistics, materials, and agent liaison. Collaborate with the Events and Communications Officer on communication plans and agent relationship management.

Additional Responsibilities

Travel within the UK and occasionally overseas, as required to support recruitment initiatives and events. Ensure compliance with relevant policies and regulatory standards, including those relating to safeguarding and data protection. Promote the school's brand and values in all interactions with prospective families and agents. Participate in performance appraisals and CPD opportunities. Carry out any other duties reasonably required by the Director of Marketing and Admissions, Headmaster, or Bursar.

The Person

Education and Qualifications

GCSE level English and Maths
Knowledge and Experience

Strong interpersonal skills and ability to build relationships quickly across cultures. Comfortable with a fast-paced, target-driven environment. Confident making outbound calls and initiating contact with families early in the enquiry process. Exceptional attention to detail and administrative accuracy. Proactive, enthusiastic, and adaptable, with a team-oriented mindset. Willingness to travel if needed Experience in schools, education, or customer service is desirable but not essential.
Safeguarding

Evidence of a commitment to promoting the health, welfare and safeguarding of children. A good knowledge of safeguarding issues and procedures

Health & Safety

You have a legal duty to take reasonable care of your own health and safety and that of others and you are expected to be familiar with, and adhere to, Giggleswick School's Health and Safety policy.

Equal Opportunities Employer

Giggleswick School is committed to eliminating discrimination and encouraging diversity amongst our employees. We aim to provide quality and fairness for all job applicants and employees and not to discriminate, or to receive less favourable treatment, on grounds of age, disability, race, gender reassignment, marriage and civil partnership, pregnancy and maternity, religion or belief, sex or sexual orientation, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable. Employment decisions will be made on the basis of each applicant's job qualifications, skills, experience, and abilities.?Applicants or employees with questions or concerns relating to discrimination for any of the reasons listed above should contact , Human Resources , hr@giggleswick.org.uk

Child Protection and Safeguarding Policy

Giggleswick School is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment by complying with the School's Child Protection Policyand Staff Code of Conduct at all times. If in the course of carrying out your duties you become aware of any actual or potential risks to the safety or welfare of children in the school, he/she must report any concerns to the school's designated safeguarding lead, or to the Headmaster. Applicants must be willing to undergo child protection screening appropriate to the post, including checks with past employers and The Disclosure and Barring Service.

School Values

Ensure your work, communication and approach conforms brand values and style of the school. You will need to be aware and comply with the Giggleswick school rules, policies and procedures at all times, as detailed in the handbook you will be provided with at induction.

Job Type: Permanent

Benefits:

Company pension Cycle to work scheme Discounted or free food Employee discount Free parking Gym membership Health & wellbeing programme On-site gym
Schedule:

Monday to Friday Weekend availability
Work Location: In person