Job Description

Qualifications Essential NVQ Level 3 qualification in a health or social care setting or equivalent level/experience 4 GCSEs, grade C or above Experience Essential Experience of scheduling/co-ordination activities and/or resources such as care planning Experience of working with confidential material e.g. working on SystmOne Experience of working within a Multi-Disciplinary Team (MDT) setting Experience of building effective working relationships Experience of working within a Community /Neighbourhood setting and or interest specialist groups e.g. Cardiac/Diabetes Well-developed experience working in patient or customer care setting Experience of working with computer software programmes such as Microsoft Office, e-mail and internet Knowledge and Awareness Essential An understanding of health and social care issues for vulnerable adults and how these relate to health inequalities An understanding of the principles of Multidisciplinary Team (MDT) working Sensitive to confidential environment Understanding and knowledge of work policies and procedures (Data Protection Act) Awareness of own limitations. Skills and Abilities Essential To make independent decisions based using a range of facts and situations that require analysis Well established verbal and written communication skills with team/clients/relatives Ability to deal with highly distressing/sensitive information e.g.



Advanced Care Planning for end-of-life patients Ability to deal with health and social care conflict in community environment, using tact and persuasive skills Demonstrate a caring manner with an understanding of how to deal with challenging behaviours Highly organised, able to work to strict deadlines and ensure quality standards are met Ability to engage and motivate others and self Flexibility and able to adapt to change Proven ability of working on own initiative Able to work as part of a team Able to prioritise workload Ability to establish effective working relationships Planning and organising a range of complex activities Access to a vehicle with the ability to travel around the Wakefield District in line with service requirements