Job Description

Working with Treasure Seekers

-https://www.youtube.com/watch?v=Wh_eLpsU4o0

The ideal person for this role will have a passion to see people develop skills and change their lives for the better. You will need strong people skills, and be able to show patience and understanding whilst maintaining good professional boundaries. You'll be part of a team, so good communication is key. You'll also need to be self-motivated and confident working independently. Having a flexible and adaptable attitude is crucial, because the needs of those we work with can change quickly. A good level of emotional resilience is definitely an asset, and a non-judgemental approach to mental health, recovery, and relapse. In all of our roles, either an Enhanced or basic DBS check and two references will be required before you can start working for us. That's just part of making sure everyone stays safe.

You'll thrive at Treasure Seekers if you:

? Really like people

? Care about building real community

? Feel like our vision and values resonate with you

? Work in a person-centred way

? Are passionate about both individual and system-level change

? Understand that all behaviour happens for a reason

? Can deliver service of the highest level to all kinds of people

? Work well as part of a team

? Can stay calm and not take things personally when someone's having a tough day

? Don't mind things getting messy sometimes What you'll get from Treasure Seekers:

? A team that actually cares about people's lives improving

? Leaders who are hands-on and grounded in the day-to-day as much as possible

? A culture where feedback is welcomed. We listen, reflect, and act where appropriate

? A creative, forward-thinking approach. We are always evolving to meet people's real needs

? Loads of opportunities to learn and grow

? Flexible hours (within business needs)

? Supportive team culture that embraces neurodivergence and mental health

? Clear policies and procedures to keep everyone safe and treated fairly

? Casual dress code

? Clear accountability - we work to high standards, with oversight and contracts from the NHS and local council

Support you'll get with us:

? Access to our HR and Health & Safety platform

? Regular line management support

? 24/7 access to The Wellbeing Line - free, confidential mental health and wellbeing support from qualified professionals, available to everyone, plus consultations for anyone managing others

? An open-door culture. You're encouraged to speak up and supported when you do

? Reflection and debriefs after challenging situations

? Flexibility and understanding when life happens or things get tough

? Clear boundaries and escalation routes so you're not carrying things on your own

Adult Support at The Cavern and Emergency Department

The Adult Support team

provides calm, compassionate, non-clinical support to adults

(18+) experiencing emotional distress, loneliness or anxiety. Operating from both The

Cavern and the Hospital Emergency Department, the team offers early intervention at

times and in places where statutory services are limited. This is between 6pm and 10pm

at The Cavern and 6-11pm at the Emergency Department. At The Cavern, support

workers create a safe and welcoming space through listening, informal activities like

board games and crafts, and gentle encouragement; helping people feel less isolated

and more connected. In the Emergency Department, staff provide reassurance and

practical help to individuals in acute emotional distress, working in partnership with

clinical teams to ensure a trauma-informed, person-centred approach. Funded by the

Gloucestershire Integrated Care Board, this service is built on strong collaboration with

NHS mental health services. Whether in the cafe or the clinical setting, our team helps

people feel seen, supported, and able to take the next step toward better mental health.

Title of Role

-Adult Support Deputy Lead

Purpose of Role

-

To enable people to become the best version of themselves by assisting the Adult Support Lead in coordinating high-quality support for individuals experiencing distress. This role balances frontline support with operational oversight.

Main Activities/Tasks

? To work closely with the Adult Support Lead to ensure the smooth running of the service day-to-day

? To have an oversight of the public communications of the department, including newsletter updates, social media posts, internal communications, etc.

? To provide ongoing support and training to the team

? To complete reviews with staff when applicable

? To support and engage with those attending the mental health drop in

? To manage the environment, including dealing with any challenging behaviour

? To assist with maintaining a clean and tidy environment

? To encourage, challenge and enthuse your fellow team members

? To have a basic understanding of mental health

? To promote a strong safeguarding culture by ensuring all staff understand and actively apply safeguarding processes

? To attend training and regular professional development

? To work with the Senior Leadership team

? To work within the policies and procedures of Kingfisher Treasure Seekers

? To promote Kingfisher Treasure Seekers and its work

? Any other duties as required

Hours

- 17 hours per week.

Location

Treasure Seekers Building, 52 Westgate Street, Gloucester, GL1 2NF

Main Point of Contact

Adult Support Lead

Job Types: Part-time, Permanent

Pay: 13.00 per hour

Expected hours: No less than 17 per week

Benefits:

Company events Company pension Discounted or free food Employee discount Flexitime Sick pay Store discount
Physical Setting:

Day centre Hospital
Shift:

Night shift
Work days:

Every weekend Monday to Friday
Application question(s):

Why are you applying for this role? What is your understanding of mental health struggles in adults? What is your understanding of behaviours that challenge?
Work Location: In person