Job Description

Post:

Advice and Information Officer

Department:

Enquire

Location:

Children in Scotland's office is in Edinburgh and this will be your official contracted place of work. We have introduced hybrid working based on trust and flexibility. As long as business needs are met, individuals have flexibility in terms of where they work (home/office).

Hours:

Part time, 28 hours of a 35 hour working week

Salary:

31,293.09 pro rata per annum

Contract:

Fixed term for 12 months

About the role

Enquire is the Scottish advice service for additional support for learning. The service is funded by the Scottish Government and managed by Children in Scotland.

Our goal is to help parents, carers, professionals and children and young people understand pupils' rights to extra support in school and early years settings. Our vision is that all children in Scotland are supported, included, and listened to throughout their education.

We are looking for an experienced and caring adviser whose primary responsibility will be responding to helpline enquiries. The right candidate will have excellent listening skills and be able to explain complex information in a clear and concise way, both over the telephone and in writing.

An understanding of the issues affecting children and young people with additional support needs and their families and knowledge of the Scottish education system would be an advantage.

For further information and to apply, please visit the Children in Scotland website: https://childreninscotland.org.uk/about-us/work-with-us/. Applications will only be accepted via our application form.

Closing date:

noon, Monday 27 October 2025

Interview date:

Tuesday 4th and Wednesday 5th November 2025

Job Types: Part-time, Fixed term contract
Contract length: 12 months

Pay: 31,293.09 per year

Benefits:

Additional leave Company pension Flexitime Paid volunteer time Sick pay
Work Location: Hybrid remote in Edinburgh EH2 2PR