Job Description

Contractual hours

35

Job category/type

Charities

Date posted

12/11/2025

Job reference

REQ004177

Job title and organisation:

Advice Team Supervisor - Leeds Citizens Advice & Law Centre

Salary:

31,537 - 33,699 per annum

Hours:

35

Contract:

Permanent

Location:

Leeds (Hybrid)

Closing

Date and Time:

Friday 28 November at 9 AM

Leeds Citizens Advice & Law Centre is working for a fairer society where people are free from the effects of poverty and injustice. We are a local charity helping over 35,000 people a year with welfare benefits, debt, housing, energy issues, and more.

The Role

:

We are seeking an Advice Team Supervisor to join our established service delivery teams. As an Advice Team Supervisor you will play a key role in ensuring our advice services are provided to a high standard with a strong focus on customer service. You will consult, lead, motivate and support staff and volunteers to deliver quality services.

The successful applicant will have experience of advice work, supporting staff and/ or volunteers and overseeing day to day service delivery. You should have excellent communication skills and an understanding of the importance of support, training, development and motivation for individuals. You should be organised, solution focused and a good team player.

CLOSING DATE: 9am, 28 November 2025

Interviews to be held from 8 December 2025 onwards

Employee Benefits:

Leeds Citizens Advice & Law Centre offers a competitive remuneration package with additional benefits that support a positive work-life balance:

Full-time hours are 35 per week with a Flexible Working Policy Annual leave entitlement starting at 25 days p.a. (plus bank holidays) Defined contributions pension scheme Employee assistance programme with access to 24/7 telephone support We are a Disability Confident Employer and a Mindful Employer City centre location with good transport links

How to Apply:

Application packs for the above post and details on how to apply can be found on our website Working for us - Citizens Advice Leeds

Please email completed application form to: jobs@citizensadviceleeds.org.uk

The above post is not a Leeds City Council vacancy and has been advertised on behalf of the relevant organisation. To apply please follow their application instructions.

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