Job Description

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Location and flexible working: Edinburgh. All our roles are open to part-time, job-share and other types of flexibility. We will discuss what is important to you and balancing this with business requirements during the recruitment process.

Job Type: Permanent

Closing Date: 31st July

Salary and benefits: Up to \xc2\xa328,000 dependent upon experience plus 8% bonus up to 16%, private medical cover, 38 days annual leave, excellent pension, 12x salary life assurance, income protection, 3x volunteering days and much more

Recruiter: Douglas Smith

We have an incredible opportunity to join us here at Phoenix Group as an Advisor Solutions Consultant within our Pension and Savings division

Who are we?

We want to be the best place that any of our 6,800 colleagues have ever worked.

We\'re the UK\'s largest long-term savings and retirement business. We offer our 12 million customers products across our market-leading brands, including Standard Life, SunLife and ReAssure, with c.\xc2\xa3259 billion of assets under administration. We\'re a FTSE 100 organisation that is tackling key issues such as transitioning our portfolio to net zero by 2050, and we\'re not done yet.

The role

• You\'ll work in partnership with the Workplace Adviser Distribution team and the Workplace Consultant team acting as a conduit between Distribution, Customer Operations and other key areas in the service
• Support retention provision for our Workplace Advisers through the development and delivery of a bespoke suite of operational business solutions which support the wider business.
• Be responsible for identifying internal continuous improvements in our Workplace Adviser provision
• Spot issues and act quickly to mitigate and avoid negative consequences, this includes regulatory, financial, operational, reputational and conduct risk

What We\'re Looking For

• Have a customer operations background ideally having workplace pension knowledge
• Ability to engage with stakeholders to gain appropriate support to meet adviser demand
• Be highly organised and able to manage conflicting and varying demands, often under pressure
• Great communication skills, being able listen and understand what is being asked and being able to deliver the answer both verbally and written

We want to hire the whole version of you.

We are committed to ensuring that everyone feels accepted and welcome applicants from all backgrounds. If your experience looks different from what we\'ve advertised and you believe that you can bring value to the role, we\'d love to hear from you.

If you require any adjustments to the recruitment process, please let us know so we can help you to be at your best.

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