Job Description

Aesthetic Clinic Receptionist (34 hours per week; 4 days)

Location:

London NW11 0QS

Clinic:

Dr PJ Aesthetic Clinic

Job Summary

We are seeking a polished, proactive, and professional Receptionist / Front of House Coordinator to join our growing aesthetic team in London.

You will be the first point of contact for our valued clients; creating a warm, elegant, and professional atmosphere while ensuring the smooth running of daily operations. This role requires exceptional communication skills, keen attention to detail, and the ability to manage multiple responsibilities confidently within a busy, luxury clinic environment.

Key Responsibilities

Welcome and assist clients with warmth, professionalism, and genuine care. Manage appointment bookings and daily schedules using our clinic software. Handle phone calls, emails, and client enquiries promptly and courteously. Maintain the reception area to the highest standard of cleanliness and presentation. Process client check-ins, payments, and records accurately. Support administrative and clinical staff with coordination, documentation, and stock management. Assist with data entry, filing, and client communication tasks. Promote ongoing treatments, skincare, and special offers when appropriate. Collaborate with the wider team to ensure an exceptional client journey from start to finish.

Experience & Skills Required

Minimum of 1-2 years' experience as a Receptionist or Front of House, ideally within aesthetics, beauty, spa, or medical settings. Confident using Microsoft Office Suite, Google Workspace, and booking systems. Experience with clinic booking platforms is an advantage (training can be provided). Excellent communication, presentation, and interpersonal skills. Highly organised, detail-oriented, and able to multitask under pressure. Positive, reliable, and proactive, with a genuine passion for client care and aesthetics.

Schedule & Benefits

34 hours per week (4 days: Monday, Wednesday, Friday, and Sunday). Working hours: Weekdays: 9:45 until after 19:00 Sundays: 10:45 until after 17:00 Employment offered on a zero hours contract basis. Competitive pay based on experience. Opportunities for professional growth, training, and career development. Supportive, welcoming, and professional team culture.
We require an in-person interview; shortlisted candidates will then be invited to attend a 2-3 day training or trial shift to ensure the best fit for the role.

Please note that interviews are held only on Tuesdays and Thursdays.

How to Apply

If you are passionate about aesthetics and delivering an exceptional client experience, we would love to hear from you.
Please email your CV and a short cover letter to pejman.safaie@drpjaestheticclinic.com with the subject line

"Receptionist Application - Dr PJ Aesthetic Clinic."

Job Types: Part-time, Zero hours contract

Pay: 12.21-15.00 per hour

Benefits:

Employee discount
Work authorisation:

United Kingdom (required)
Work Location: In person