A leading B2B distributor of blank apparel, supplying 4,000+ styles across 120+ brands to printers, decorators and retailers across the UK & Europe.
The Role
You'll support customers with disputes, returns and general aftercare queries, ensuring issues are resolved quickly and professionally. You'll update systems accurately, work closely with Key Accounts, Internal Sales and external partners to ensure timely resolutions are provided
What You'll Bring
Strong communication skills and a calm, professional manner
Confident with Excel, Word, Outlook and new systems
Solution?focused mindset with great attention to detail
Ability to resolve escalated queries and work well under pressure
Team?player attitude and a drive for excellent customer service
Job Type: Full-time
Pay: From 25,465.00 per year
Benefits:
Casual dress
Company pension
Free flu jabs
Free parking
Life insurance
On-site parking
Experience:
customer service: 1 year (preferred)
Licence/Certification:
Driving licence (preferred)
Location:
Deeside CH5 2UA (preferred)
Work Location: In person
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