Job Description

Aftersales Manager

Volkswagen Van Centre, Newbridge

Salary up to 50,000. OTE 65,000. Company Car.

Colleague Benefits

Enjoy your birthday off on us every year! Colleague Discount We offer excellent discounts on new and used car purchases, parts and servicing across all our brands. Industry leading training and development opportunities. Generous Holiday Allowance Your free time matters to us! We give all our employees up to 40 days annual leave each year. Your Family Matters As a family run Company, your family matters to us. We offer our employees a pension plan, death in service scheme and access to our staff saving club. We also offer free corporate passes for Five Sister Zoo, Almond Valley and many more local attractions! YourDiscounts is our retail discount partner. You can save hundreds of pounds on everything from holidays to your weekly shopping! Vehicle Introduction Bonus Earn 100 by referring a friend or family member to purchase a car at one of our Dealerships. Up to 5 study days off per annum, plus time off for any exams.

Role Overview

Develop After-Sales Plans & Budgets

: Create and execute after-sales strategies and budgets to achieve financial, marketing, and sales goals.

Lead & Motivate Team

: Manage and inspire a team of after-sales professionals to deliver excellent customer service and meet departmental targets.

Customer Satisfaction

: Ensure high customer satisfaction by addressing inquiries, concerns, and complaints quickly and effectively.

Operational Efficiency

: Oversee the smooth operation of the after-sales department, including service reception, workshop, parts management, and inventory control.

Compliance & Continuous Improvement

: Ensure compliance with regulations, monitor profitability, and collaborate with other departments to optimise processes and stay updated on industry trends.

Job Types: Full-time, Permanent

Pay: Up to 65,000.00 per year

Benefits:

Company car Company pension Cycle to work scheme Employee discount Store discount
Experience:

Automotive Aftersales Management: 1 year (required)
Licence/Certification:

Driving Licence (required)
Work authorisation:

United Kingdom (required)
Work Location: In person