As the Aftersales Operative you will be responsible for the efficient coordination of trailer parts being despatched to end use customers. You will be responsible for liaising with the stores, aftersales and repair teams, ensuring stock is in the correct location and despatching parts to production staff and end use customers as required.
Responsibilities include:
Managing the receipt of all incoming goods for the aftersales and repair teams, ensuring this is accurately checked and recorded utilising our bespoke WMS for all aspects of inventory control.
Ensure the correct product and quantities are accurately received.
Responsible for the location, allocation and movement of stock
Reporting of damaged or missing goods to Warehouse Managers or Supervisors.
Locating the correct goods as per customer orders using bespoke WMS
Inspecting goods for damage or faults before they are packed
Loading packaged goods onto couriers for delivery
Completing paperwork or entering data into software to allow orders to be tracked
Adherence to health and safety rules and regulations
Maintaining despatch area housekeeping
Operating all equipment in a safe and efficient manner
Assist within the stores operations team, flexibility required
Maintaining a safe working environment at all times
The company requires all employees to adopt a flexible approach to work and you will be required from time to time to perform other duties. We will ensure that you will be adequately trained to carry out these tasks.
Key Skills and Experience:
Goods in experience
Hands on materials/stores experience within manufacturing or engineering
Resilient to outside pressures to alter working day and/ delivery schedules.
Effective communication skills and structured approach to record keeping
The ability to work well within a team environment as well as individually.
IT skills including the use of tablets/computer software is essential
Counterbalance/Reach Truck Licence is essential
Organised, proactive and self motivated individual
Ability to ensure production output target and quality is maintained
Able to work under pressure and go beyond the call of duty when required.
Employee Benefits:
13.84 per hour
25 days holiday plus bank holidays
Company pension
Referral programme
Employee Assistance Programme
Early finish on Fridays
On-site parking with electric/plug-in charging points
Subsidised onsite canteen
Productivity bonus
* Free birthday breakfast, free fruit everyday, free Cake Fridays
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