Job Description

Job Title:

Airbnb, Lettings & Office Manager

Location:

Office-based, Manchester

Salary:

Competitive and negotiable, based on experience

Hours:

Full-time, 40 hours per week

Vehicle Requirement:

Full UK driving licence and access to your own vehicle

About Us

We're a well-established property company based in Manchester, managing a growing portfolio of residential, commercial, and short-term rental properties across the UK. From traditional lettings to fast-moving Airbnb-style stays, we blend long-standing industry know-how with the flexibility needed in today's market.

We're now looking for a capable, hands-on

Airbnb, Lettings & Office Manager, with solid Airbnb experience

to help us stay ahead of the curve. This is a varied role, perfect for someone with solid property management experience who takes pride in delivering great service and high standards.

About the Role

You'll be the go-to person for both short-term and long-term rentals, making sure our listings are performing well, properties are well-maintained, and guests and tenants are looked after. You'll also keep the office running smoothly and assist with general business admin.

It's a busy, people-focused role -- ideal for someone who thrives on variety, problem-solving, and staying organised. Flexibility is key, as occasional weekend or out-of-hours work may be needed.

What You'll Be Doing

Short-Term Rentals (Airbnb, Booking.com, etc):

Manage Airbnb and short-let listings from start to finish Keep calendars, prices, and availability up to date Handle all guest communication and bookings Coordinate check-ins, check-outs, cleaning, and maintenance Make sure properties are always guest-ready and looking their best Use property management software (e.g. Lodgify) for scheduling and reporting Monitor performance and occupancy, and suggest ways to improve listings Help minimise empty nights by quickly turning over and promoting rooms

Residential Lettings:

Onboard new tenants and carry out referencing and paperwork Oversee tenancy renewals, rent reviews, and compliance checks Carry out property inspections and arrange necessary repairs Deal with day-to-day tenant queries and contractor coordination Manage rent collection and liaise with our finance team Keep all property records, documents, and certificates up to date

Office & Admin:

Keep the office running smoothly day-to-day Communicate with suppliers and external partners Support the directors with general admin and operational tasks

What We're Looking For

Essential:

At least 4 years' experience in property management or lettings, including 4 years managing short-term rental properties such as Airbnb or similar platforms. Strong working knowledge of the UK lettings sector Proficiency in Microsoft Office and property software (e.g. Lodgify) Great communication skills and a can-do attitude Confident juggling multiple tasks and staying organised Flexibility for occasional out-of-hours work Full UK driving licence and access to your own vehicle

Desirable:

Knowledge of lettings compliance and legal requirements Familiarity with Booking.com or other PMS tools Experience reporting on occupancy, revenue, and performance

What You'll Get in Return

Competitive salary (based on experience) Discretionary performance bonus / commission scheme Company mobile phone 28 days holiday including bank holidays Private health cover after 2 years Ongoing training and career development Skilled Worker Visa sponsorship available for the right candidate A friendly, growing team in a supportive work environment

How to Apply

Please send us:

Your CV A short cover letter telling us why you're a great fit for the role (Optional) Let us know what you think makes a brilliant guest or tenant experience!

Join us

and be part of a growing business where your work truly makes a difference -- whether you're turning around a five-star Airbnb stay or helping someone feel at home long-term.

Job Type: Full-time

Pay: 32,000.00-50,000.00 per year

Schedule:

Monday to Friday
Work Location: In person

Reference ID: AG001