Job Description

ABOUT US:

At Preferred Travel Group, we care deeply about our people, nurture independence, and celebrate individuality. We believe that every team member brings unique strengths to the table, and we're committed to creating an environment where those strengths can thrive. Our culture values collaboration, adaptability, and precision--qualities that are essential to this role.

POSITION SUMMARY:

We're looking for a meticulous and collaborative HRIS Analyst to join our People & Community team. This role is ideal for someone who enjoys working through tasks from start to finish, values accuracy, and is energized by improving systems and processes. You'll be the go-to expert for managing and optimizing our Talent Management systems--primarily ADP Workforce Now--and will play a key role in enhancing data integrity, reporting, and system efficiency, including the use of AI-powered tools.


This role suits someone who:

Prefers to work collaboratively Takes time to reflect before making decisions Is adaptable to changes in pace Has a meticulous attention to detail

Typical Behaviors & Working Style

The ideal candidate will demonstrate the following behavioral traits:

Serious and disciplined

in their approach to work

Conventional and structured

, with a strong respect for established processes

Meticulous attention to detail

, ensuring accuracy and consistency across all tasks

Collaborative

, yet thoughtful--taking time to reflect before making decisions

Adaptable to changes in pace

, while maintaining high standards of quality )

KEY RESPONSIBILITIES:

System & Data Management

Ensure data accuracy and integrity through regular audits and adherence to established procedures Safeguard sensitive HR data with enterprise-grade security and compliance controls

Reporting & Analytics

Translate HR data into meaningful metrics and dashboards Use AI-powered analytics to generate insights that support strategic decision-making

Support & Troubleshooting

Act as the primary contact for system-related inquiries and coordinate with ADP support as needed

AI & System Optimization

Leverage ADP's embedded AI tools (e.g., anomaly detection, ADP Assist) to improve efficiency and resolve issues

Training & Documentation

Develop and deliver training sessions for end-users Maintain clear and accessible system documentation and user guides

REQUIRED QUALIFICATIONS:

Bachelor's degree in Information Technology, Business, Human Resources, or a related field or equivalent professional experience demonstrating comparable knowledge and capability. Proven experience working with an HRIS or similar business system Strong hands-on experience with ADP Workforce Now Proficiency in Microsoft Excel and other Office applications Demonstrated ability to troubleshoot technical issues and maintain data security Solid understanding of HR operations and data analysis

DESIRED QUALIFICATIONS:

Experience with AI-powered features in HCM platforms (e.g., predictive analytics, intelligent search) Ability to interpret HR metrics and communicate findings effectively Familiarity with system testing methodologies (QA/UAT) and project management principles

WHAT SUCCESS LOOKS LIKE:

You'll complete tasks with precision and timeliness You'll make informed decisions based on thorough information gathering You'll contribute to a culture of smart, efficient working while staying true to our values of care, independence, and individuality

PREFERRED WORKING ENVIRONMENT & TYPICAL CHARACTERISTICS:

This role is best suited to someone who thrives in a:

Setting where the integrity of policies, procedures, and data quality is preserved Role that emphasizes task completion from start to finish, with clear expectations and minimal ambiguity Position that supports risk mitigation through careful decision-making and adherence to guidelines

This role will be based out of our Preferred Travel Group office in either Chicago, New York City, Washington DC, Newport Beach, CA or London, UK. With our in-office philosophy, our associates are expected to be in the office at least three days per week, supporting a healthy balance between in-person collaboration and flexible remote work.


We take pride in our vibrant and inclusive culture, which thrives on meaningful connection, shared purpose, and cross-functional teamwork. In-office engagement plays a vital role in fostering spontaneous collaboration, accelerating innovation, and strengthening relationships across teams. It also provides valuable opportunities for mentorship, professional development, and a deeper sense of community.


Please note: While the current expectation is a minimum of three days per week in the office, this may evolve over time in alignment with business needs and our continued commitment to culture-building.

DISCLAIMER

This job description outlines the general nature and responsibilities of the role. It is not intended to be an exhaustive list of duties, responsibilities, or qualifications.