Application Support Engineer

Derby, ENG, GB, United Kingdom

Job Description

We have an exciting opportunity for an

Application Support Engineer

to join our dynamic team supporting cutting-edge systems in gas turbine engine test facilities around the world.


In this role, you'll be at the forefront of troubleshooting, maintaining, and upgrading advanced software and control systems, ensuring mission-critical applications run smoothly and reliably. This role blends hands-on technical support with innovation and application lifecycle management--perfect for someone passionate about customer success, system performance, and continuous improvement.

What You'll Be Doing



Maintain and troubleshoot software systems, data acquisition and instrumentation, and PLCs in engine test environments. Provide end-to-end technical and engineering support for MDS software products across fixed and deployed platforms. Perform root cause analysis and diagnostics, integrating new technologies and deploying updates to enhance system reliability. Implement software upgrades and manage application baselines in collaboration with cross-functional teams. Partner with customers to build and modify system configurations, ensuring optimal HMI and system usability. Deliver on-site and remote support for system installations, commissioning, and upgrades--often on short notice. Provide feedback to software design teams on field issues, usability, and future product improvements. Document and maintain software version histories and development processes.

What You Bring to the Team



Degree or diploma in Computing/Software Engineering, or equivalent related experience. Minimum 5 years of experience administering and maintaining Linux-based systems. Solid experience resolving complex software issues and applying structured problem-solving. Hands-on scripting and automation for deployments and maintenance. Familiarity with virtualized environments such as VMware or Hyper-V. Superb collaboration, communication, and customer service skills. Strong organizational and time-management skills. Willingness to travel internationally and support projects across time zones with flexible working hours.

Bonus if You Have



Experience working in gas turbine test facilities or similar high-integrity, regulated environments. Understanding of measurement principles and test system integration. A valid passport and flexibility to support customer sites globally.

Who are we looking for?




You earn trust by acting with integrity, keeping commitments, and fostering open, respectful communication with colleagues and clients.


You build customer loyalty by understanding their needs, following through on commitments, and consistently delivering high-quality support and service.


You plan and organize yourself, establishing clear action plans to complete work efficiently and on time--while setting priorities and adapting as needed.


You collaborate effectively, working well with others across departments to achieve shared goals and contribute to a positive, team-oriented environment.

What's in it for you?




We live, sleep and breathe our corporate values: We communicate for ENGAGEMENT; We operate as ONE TEAM; We act PROMPTLY and with PURPOSE; We OWN the outcome; We play the LONG GAME


No matter who you are or where you're from, we welcome new ideas and fresh perspectives. We believe in teamwork. We're better, together.


We strive to foster personal and professional growth by providing all employees with internal career advancement.



We offer a competitive total compensation package including but not limited to:


Competitive wages


Bonus program


Medical benefits


Generous Pension program



MDS is an equal opportunity employer. MDS does not discriminate against any employee or applicant for employment because of age, race, color, mental or physical disability, religion, sex or national origin or ethnic origin.


We thank all applicants for their interest, however, only those candidates who meet or exceed our requirements, are legally eligible to work in UK and do not require sponsorship will be contacted.


Please visit our web site https://mdsaero.com to view all open positions.


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Job Detail

  • Job Id
    JD3521362
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Derby, ENG, GB, United Kingdom
  • Education
    Not mentioned