Job Description

Apprentice IT Technician

The post holder will be working within the IT Department at The Abbey, assisting the team to provide IT support to the whole Abbey School community. The post holder will undertake training for the Level 3 Information Communication Technician Apprenticeship through a local training provider and day release will be given for this training.

Responsibilities and Duties

? Assist the IT team in delivering a smooth service in the running of the School network, including School software, hardware and other IT related equipment to the whole Abbey community.

? To support pupils and staff in the correct use of IT.

? To assist the Theatre Production & AV Services Specialist with audio / visual / lighting services for School productions and events as required.

? To follow targets and objectives set out by the Head of IT Operations.

? Provide desktop support, performing PC hardware repairs and upgrades.

? Configure networking equipment such as wireless access points and switches.

? Assisting with the installation of applications and troubleshooting problems.

? Help with replacing printer consumables as required.

? Carry out basic safety checks following relevant H&S procedures and raise awareness among staff, pupils and other users.

? Assist with routine maintenance procedures, following school backup, virus protection and security procedures.

? Respond to support requests according to school procedures, recording detailed diagnostic information and using appropriate knowledge bases/logs to inform diagnosis and resolution.

Qualifications

?

GCSE in Maths and English (or equivalent)

Personal Specifications

? Commitment to completing Level 3 Information Communication Technician Apprenticeship

? Commitment to attend training days as and when required

? Strong desire to develop and learn IT skills in a School community

? High level of professionalism and integrity

? Pro-active hands on worker, with the desire to provide top customer service

? Good time management skills

? Excellent written and verbal skills

? General understanding of network routers, firewalls and switches (desirable)

? G Suite administration skills (desirable)

? Microsoft 365 administration skills (desirable)

? Windows Server administration skills (desirable)

? Previous experience of working in a School (desirable)

? A good understanding of safeguarding requirements

Abbey Life & Benefits

Competitive salary dependent on experience The Abbey promotes a good work-life balance and recognises the importance of staff health and wellbeing The opportunity to work with remarkable and brilliant students and to be part of an enthusiastic and warmly supportive staff community Excellent opportunities for professional development, investing in you as an individual Access to a suite of comprehensive support services and infrastructure to support and enable you to undertake your role We provide free car parking for all staff; the school is a 20-minute walk from Reading Railway Station Complimentary refreshments throughout the day and a three-course lunch is available for all staff throughout the year Break for cake on Fridays Complimentary use of the swimming pool and gym Opportunity to join a variety of clubs - history society, book club, staff singers, yoga and much more Enhanced payments for maternity leave and a generous Occupational Sick Pay Scheme Employee Assistance programme, offering free confidential counselling and access to an independent Occupational Health Advisor Fee concession available for parents of Abbey students Staff accommodation, subject to availability, to include a number of flats, for new employees moving into the area Annual 'flu' jab on site Personal accident cover
This role is a full time work based apprenticeship. The apprentice will work 37.5 hours per week, with 4 days in the office and 1 study day per week. This role is a fixed term contract commencing in July 2025 for the duration of the apprenticeship.

If you would like to apply for this role, please click apply now and complete our application form to ensure you are considered.

Job Types: Full-time, Fixed term contract, Apprenticeship

Benefits:

Bereavement leave Company events Company pension Cycle to work scheme Discounted or free food Enhanced maternity leave Enhanced paternity leave Free flu jabs Free parking Health & wellbeing programme On-site gym On-site parking Private medical insurance Sick pay
Schedule:

Monday to Friday
Work Location: In person