Job Description

Arborist

Full Time Salary

31,450

Employment Type

Full time

Hours Per Week

37

Region

Lancashire

Location

1a Enterprise Way, Accrington, BB5 0FR

Contract Type

Permanent

Job Type

Environmental Services

Closing Date

06/11/2025

Ref No

2597

What you can expect from us:

We offer a competitive salary of 31,450 32 days annual leave plus bank holidays Opportunity to further increase annual leave with service or through the holiday purchase scheme. Immediate entry to our Pension scheme (matched contributions up to 10%). A great flexible working environment, with a range of family friendly policies. Simply Health cash plan with financial benefits and the option to extend to your family.
Cover includes dental, optical, physiotherapy, 24HR private GP access and much more.
Paid leave for absence including sickness, maternity, paternity, and adoption leave. Access of up to 150 annually through the 'Learning for life' scheme. Access to a wide range of discounts and cash back offers, ranging from retail and automotive to holidays and cycle to work scheme. Develop your career with support and access to training and qualifications.

About the role:

We are looking for an

Arborist on a permanent basis

to join our Environmental Services team in the Lancashire area. This role requires mobile working predominately based in our Neighbourhoods and you will attend the office as and when required.



The purpose of the role is to undertake a wide range of high quality, practical arboriculture and landscape maintenance operations including aerial tree works to the highest standards of safety and quality, whilst providing excellent customer service.



You will provide expert care and management of trees and other woody plants, with a focus on preserving them whenever possible. This involves diagnosing and treating tree problems, assessing tree health and safety, and recommending appropriate actions to improve tree well-being and reduce risks. Arborists also play a role in tree planting, removal, and understanding the impact of trees on the environment, both positively and negatively.

Key Responsibilities:

Customer Service -

Deal with front facing customer enquiries on site including complaints, requests for service and dangerous trees. Undertake a wide range of arboricultural operations using associated machinery and equipment as instructed by the Senior Arborist. Assist in conducting a comprehensive range of flexible, emergency tree works, and land scheduled tree maintenance, under the direction of the Senior Arborist and Arboriculture Manager.

Data Management -

Update the digital system with basic data as required ensuring all data is accurate and reflective of works undertaken. Undertake basic assessment surveys and deliver appropriate reports for tree works.

Performance Measurement -

Ensure that all work reporting and recording procedures are followed. Complete all works to the relevant quality standards and in line with team key performance indicators (KPI's).

Developing the Service -

Delivering works to the Arboriculture Association approved contractor standards, taking part in relevant assessments and working towards a best in class operational service. Keep up to date with regards to Industry best practice, equipment and techniques.

Health and safety -

Comply with Health and safety standards in all areas of operations whilst on site. Reporting any defects in the first instance to ensure safety of yourself and others and a timely resolution.

Skills & Experience Required:

Experience of working in an arboricultural team using chainsaws and brushwood chippers and being a competent climber. Demonstrable experience of delivering high levels of customer service. Examples of successfully delivering high standards of arboricultural works to BS: 3998. Excellent working knowledge of all relevant safety procedures including risk assessments and safe systems of work. Ability to accurately identify tree species and diagnose basic ill health and structural defects

Essential Qualifications:

A full UK Driving Licence Experience in Arboriculture with NPTC/Lantra accreditation

Additional training will be provided for any missing/lapsed elements of the accreditation where experience can be demonstrated.

Desirable Qualifications:

Windblown trees qualification. PASMA/MEWP training. Level 3 or above qualification in Arboriculture or similar

About Onward:

Onward Homes is one of the largest registered providers of social housing in the Northwest, with 35,000 properties across in 52 neighbourhoods across the region.



We believe that everyone deserves a place to call their own, which is why we're committed to building 500 new homes each year. We do more than just provide a roof over our customers' heads, we're here to make a real difference.



In addition to creating positive spaces for our customers we continuously strive to create a positive and progressive workspace to enable our colleagues to achieve their full potential.



We embrace diversity and strive for diverse teams to create an inclusive culture which enables Onward to thrive and be representative of the communities that we serve. We want to ensure that everybody has an opportunity to be part of our recruitment processes and will therefore make reasonable adjustments to accommodate our candidates. Please let us know if there is anything we can do to assist you with our recruitment process via the email address below.



If candidates have any questions in relation to the role at any stage of the recruitment and selection process they can contact the HR team on

HumanResourcesTeam@onward.co.uk

and a member of the HR Team will be in touch.

Please note that we reserve the right to close the vacancy early prior to the closing date.

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