Job Description

Operations Coordinator

KEY ROLE INFORMATION

Fast-Paced Print & Branded Merchandise Ops Role Core to Project Delivery, Swag Fulfilment & Customer Satisfaction Heavy Artwork & Proofing Involvement - Adobe CC Experience Preferred Opportunity to Progress into Senior Ops or Buying Roles Office-Based, Monday-Friday (08:30-17:00) 38 Days Holiday (Incl. Bank Holidays) Starting Salary:

25,000 Base

+

Monthly Order Bonus

(Expected Year 1 Earnings: 28-30k)

About Claro Print

Claro Print is a fast-growing print and branded merch company helping companies deliver unforgettable employee and customer experiences. From onboarding swag packs to print kits for global events, we make branded logistics effortless.

We're the team behind the scenes pulling off the kind of projects that make clients look like heroes - and we need someone who can handle the pace, the pressure, and the pride of seeing great work go out the door on time, every time.

Job Purpose

You'll be the operational engine behind our biggest projects - processing orders, chasing suppliers, reviewing artwork, checking samples, and keeping every job running on rails. This isn't just logistics - it's about ensuring every detail is spot-on before that branded merch lands in someone's hands.

You'll also work heavily with artwork - checking visuals, flagging errors, handling amends, and occasionally tweaking designs in Adobe Illustrator or InDesign.

Main Duties & Responsibilities

Raise and send purchase orders with clear briefs to suppliers Review and approve artwork proofs before production (including branding position, colour, file setup) Collaborate with the design team and suppliers to correct or adjust artwork files Manage courier bookings and logistics for on-time delivery Track live jobs across all categories (print, promo, garments, signage) Check incoming stock and carry out visual quality control Flag any issues early and manage resolutions quickly and calmly Keep job management systems updated with real-time info Support internal process improvement and project-based tasks Handle last-minute challenges and tight turnarounds like a pro

Key Skills and Requirements

Detail Obsessed

- You spot errors others miss

Artwork Literate

- You understand file types, Pantones, print specs

Adobe Competent

- Confident in Illustrator/InDesign for basic edits and mockups

Strong Communicator

- Clear on email, calm on the phone

Solution-Led

- You bring answers, not problems

Organised

- Able to juggle 30+ live orders at once

Cool Under Pressure

- You won't flap when a delivery van's stuck in traffic

Experience in Print/Merch/Production

- Strongly preferred

Why Join Claro Print?

Big-name clients, cool projects, fast turnarounds High-trust, high-accountability culture No two days the same - constant variety and creative thinking required Clear progression into buying, logistics, or project lead roles Recognition, rewards, and the chance to really make your mark

Career Growth

This role is a launchpad. Whether you want to go deeper into operations, shift towards procurement, or become the go-to person for high-profile fulfilment jobs - you'll have the support and structure to get there.

Benefits

38 Days Holiday (Including Bank Holidays) Regular Team Socials & Incentives Free Swag (obviously) Modern Office in Thornliebank with On-Site Parking Big impact role - your work gets seen, felt, and appreciated

Reporting and Accountability

You'll report to the

Operations Manager

and work closely with our design and sales teams. You'll be the glue that connects creative ambition to operational excellence - and you'll be trusted to own your workload from day one.

Job Types: Full-time, Permanent

Pay: 25,000.00-30,000.00 per year

Additional pay:

Commission pay Performance bonus
Benefits:

Casual dress Company events Company pension Free parking On-site parking
Schedule:

Monday to Friday No weekends
Work Location: In person

Reference ID: OpsCoord