Job Description

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ASB Facilitator & Investigations Officer (CDC)

location_on
Civic Office
17/07/2025


ASB Facilitator & Investigations Officer (CDC)


The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included.


Job details

Salary

Grade 8, 32,662 - 36,239 (pay award pending)

Contractual hours

37

Basis

Full time

Region

Doncaster

Job category/type

Community

Date posted

03/07/2025

Job reference

REQ19653

Job description

Based at: Civic Office, Doncaster

Salary details: Grade 8, 32,662 - 36,239 (pay award pending)

Contract Type: Temporary Fixed Term (2 years)

Hours: Full Time, 37 hours per week

Closing date: 17th July 2025

Enhanced Level DBS Disclosure is required for appointment to this post along with Police Vetting.

Doncaster:

New City, new opportunities:

We are passionate about Doncaster - it's a great place to live, do business and visit.



We have embarked on an ambitious programme of change in our city. Residents and businesses are telling us that our city needs to be safer and cleaner, and we are listening. We're starting by recruiting local people who know the city and want to help it reach its full potential. If you are someone who wants to make a difference to our city, it needs you!



To be able to support our city to be thriving and vibrant, we are looking to recruit an ASB Facilitator & Investigations Officer to join our team. The postholder must possess excellent communication skills and will be required to work with multiple agencies to ensure that the correct outcomes are achieved.



To support the growth and vitality of our city, the role will include:


Assisting in the delivery of an 'all age person-centred' holistic service to help people to lead healthy and active lifestyles, which allows them to remain living independently in their homes for longer. Ensuring individuals have choice and control in how their support is provided. A focus on managing the delivery of extensive early intervention and prevention solutions to reduce escalation to costly services. Manage ASB casework as part of our 'Thrive' approach, and progress casework for supporting vulnerable and/or repeat victims and perpetrators of anti-social behaviour; hate crime and crime using a holistic problem-solving approach and appropriate tools & powers. Work in a team of multi-disciplinary staff driving strong performance and achievement of high-quality services. Assist in the planning and delivery of community projects using various forms of funding to deliver early intervention and prevention, community led support, wellbeing and overall community capacity building. Support in the performance management across geographic locations ensuring overall value for money is achieved. Using effective communication to provide advice to the public and businesses with the aim of raising community safety and environmental standards throughout the Borough. Utilising the appropriate legislation to deal with a variety of anti-social behaviour, environmental and nuisance matters, drafting fixed penalty notices, accurate legal notices and case files. Working outside of normal officer hours to meet the demands of the service as and when required. Attend Court when required and be capable of giving evidence in a clear, accurate and confident manner.

In return for your hard work and dedication, we can offer you the chance to be part of a great team dedicated to ensuring that all people in Doncaster thrive. You will also have access to a variety of attractive employee benefits including competitive leave entitlement, a generous local government pension scheme, a wide range of well-being support and development opportunities. You will also have access to a range of staff discount and benefits schemes. More information on the benefits available to you as a City of Doncaster Council employee can be found in the attached benefits book.

Please ensure you view the job summary and job profile as you will need to demonstrate in your application form how you meet the required criteria.

Shortlisting will take place on 18th July 2025.



Interview date to be confirmed.



For an informal discussion about this role, please contact Colleen Anderson, Neighbourhood Response Team Leader on 07773474740 or email colleen.anderson@doncaster.gov.uk

If you require support with completing the application or with interview skills in general, please contact the Advance team via email advanceemploymenthub@doncaster.gov.uk or visit their website www.advancedoncaster.co.uk for further details.


This post involves working with children/adults and therefore if successful you will be required to apply for a Disclosure and Barring Service check at an enhanced level. Further information about the Disclosure Scheme can be found at www.gov.uk/disclosure-barring-service-check


English Fluency Duty Under The Immigration Act 2016: As you are applying for a customer facing role, you must have the ability to converse easily with customers being able to provide advice and guidance in accurate spoken English.


Doncaster Council is committed to meeting the needs of our diverse community where we strive to improve the quality of life for all. We are also committed to safeguarding and promoting the welfare of children, young people and adults and expect all staff to share these commitments.


City of Doncaster Council is a disability confident employer committed to a fully inclusive and accessible recruitment process. We offer interviews to disabled people who meet the minimum criteria for the job, are flexible when assessing people so disabled applicants have the best opportunity to demonstrate they can do the job and make reasonable adjustments as required.


Confirmation of appointment will be subject to a medical assessment.
ASB Facilitator & Investigations Officer (CDC)