. The main purpose of these roles is to support the Compliance Manager in monitoring and managing the delivery of our asset compliance services, ensuring that all statutory compliance obligations and requirements across the Group are met. This includes adherence to up-to-date legislation, health & safety regulations, and best practices in relation to gas safety and servicing, electrical testing, fire risk assessments (FRA), water hygiene, lifts, asbestos, and other related services such as solar and renewable energy assets--ultimately contributing to customer safety, satisfaction, and value for money.
The successful candidates will work effectively with key internal colleagues and external partners to help the Group meet all statutory and regulatory obligations. Our Compliance team currently includes three staff members, and these roles will be valuable additions to our growing and evolving team.
Please note, this is a fixed-term contract opportunity.
Key Responsibilities
Assist contractors, colleagues and tenants with queries and complaints relating to your contracts and to resolve them quickly and effectively
Proactively maintain accurate records, including regular property and asset reconciliation with contractors, to ensure compliance is met
Actively monitor and challenge the service provided by contractors and collect agreed performance information, presenting this in formats appropriate for the audience
Arrange regular contract review meetings to enable contractor performance to be scrutinised. This will include financial and operational performance
Ensure purchase/works orders are raised promptly and accurately to enable works to be carried out and budgets to be monitored
Requirements
For this position, we have listed the requirements we believe are essential for this role:
Experience
Ability to gather information, diagnose problems, draw logical conclusions and suggest practical solutions
Ability to raise purchase/works orders promptly and accurately to enable works to be carried out and budgets to be monitored
A strong understanding of financial controls
Experience of supporting management or delivery of asset compliance contracts
Ability to chair contractor meetings whilst taking minutes
Knowledge
Awareness of statutory and regulatory requirements relating to the compliance areas listed above
A good understanding of contract management and valuations
Have a good understanding of MS Office, particularly Microsoft Excel
Skills
Interpersonal skills to liaise with residents and provide responses to complaints
Good verbal and written communication skills
Be highly organised, methodical and analytical with exceptional attention to detail
Experience of building and maintaining relationships with contractors, tenants and staff across different functions
Benefits
The salary for this role is 41,093 per annum with up to 10% pension contribution.
We also offer a fantastic additional benefits:
Flexible-working
Life Assurance
Employee Wellbeing App/ Mental Health Support
Online GP Service
Cycle to work
Opportunities for self-development with over 60 courses available to self-enrol
Opportunities to volunteer in our Charity Retail Stores or on our Befriending Programme
Together, we continue to build an inclusive culture that encourages, supports and celebrates the diverse voices of our employees. Everyone is welcome.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.
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