Job Description

Annual salary of 10,926 (27,316 FTE)

Permanent role

Part time (14 hours a week)

Liverpool city centre office base, hybrid working

Proposed Interview Date: 12th December 2025

The role

The purpose of this role is to provide administrative support to the Asset Management Team, specialising in response repairs. This includes arranging Surveyor inspections, raising works orders, processing invoices & monitoring contractor performance in line with service level agreements.


You will collaborate with wider Asset Management Team to ensure service delivery across all aspects of the asset management. You will provide excellent, proactive customer service to both internal & external customers through various channels of communication such as email, telephone & in-house system.

The right fit

Knowledge and understanding of responsive repairs. Excellent communication and interpersonal skills and able to work as part of a team A methodical and flexible approach with a positive attitude to work. Ability to analyse, manipulate and interpret data using clear informative and concise reports. Able to work under own initiative, prioritise workloads and meet deadlines. Willing to learn and undertake appropriate training.

Who we are

Regenda Homes is an award-winning Registered Social Housing provider with around 12,000 homes in Merseyside, Greater Manchester, Cheshire and Lancashire. We provide additional support to residents including finding work, money advice or dealing with anti-social behaviour. We work in partnership with residents to scrutinise services and make sure we perform to a high standard.


Regenda Homes is part of The Regenda Group; we work in places where we can make a difference and operate across the housing and construction sector, in care and support, and in education, training and careers.

Next steps

If you like what you've read so far and think you've got what it takes to join our team, then apply now with a copy of your CV and a short covering letter detailing why you think you would be a good fit the role.


Our People Services team will review your application and will be in touch shortly.

What we offer

Regenda Homes really is a great place to work - and you don't have to just take our word for it! We're accredited by Best Companies for our 'world class' levels of staff engagement and have been consistently named as one of the Best Companies to Work For in the North West.


We can offer you a working environment where you can enjoy yourself, develop yourself and be yourself and where you really can make a difference to people's lives.


We also offer a fantastic reward and benefits package which, amongst other things, includes:

A range of flexible working options. 27 days paid annual leave each year (rising one day per year up to a maximum of 32 days after five years) in addition to 8 bank holidays. 6 additional days for volunteering. Up to 9% employer's contribution to the pension scheme (match funded). 250 annual 'Live and Learn' allowance to spend on learning any new skill. Enhanced maternity, paternity and adoption pay schemes. Employee Assistance Programme and health and wellbeing initiatives. A wide variety of exciting learning and development opportunities. Interest free loans to assist with the purchase of computer equipment and travel season tickets. Monthly staff lottery scheme.

"We regenerate places and create opportunities for people"



We welcome and encourage job applications from people of all backgrounds. We particularly welcome applications from disabled and minority ethnic candidates as they are currently under-represented within our organisation.


We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, we'd encourage you to submit your application as early as possible.



INDHP


The Regenda Group is a great quality, forward thinking housing business, building, managing and maintaining the homes people need. We own or manage around 13,000 properties across the region, including social rented housing, housing for older people, supported housing, private rented property, shared ownership and housing for sale.


The Regenda Group is made up of Regenda Homes and its wholly-owned subsidiaries M&Y Maintenance and Construction, Redwing Living, McDonald Property Rentals, Petrus Community, The Learning Foundry, Positive Footprints and Centre 56.


Our mission is to provide a comprehensive range of multi-tenure housing products and services that reflect the dynamic nature of the housing market, the diversity of our customers and a rapidly changing world.


Our core purpose is to regenerate places to create opportunities for people.


PLACEHOLDER