Job Description

Would you like to join us on a mission to tackle the housing crisis in the East of England? We're Flagship Homes, a social housing provider with a big heart and a real passion for Equality, Diversity, and Inclusion. Not only will you be part of something truly meaningful, but you'll also enjoy fair pay and some pretty great perks.


We're all about our people and our customers. We live and breathe our values - Great People Doing Great Things, Relentlessly Improving Performance, Spending Money Wisely, and delivering top-notch customer service.


We are pleased to share an opportunity for someone to us as an Asset Surveyor. This is a permanent job, working 37 hours per week, Monday to Friday. The role comes with Agile Working.


This is a field-based role and will require travel to our customers and properties, on a specific patch, this area includes: Kings Lynn, Ely, Wisbech, Downham Market down to Newmarket Cambridge.


As an Asset Surveyor, you will deliver a customised service to both internal stakeholders and our tenants, providing essential technical support and guidance on asset-related queries. Your role involves active participation in the ongoing development and enhancement of all support services. In close collaboration with Flagship's housing, neighbourhood, and tenant voice teams, you'll offer expert advice on asset management, facilitating effective communication and coordination among teams.


Tasked with diagnosing complex repair issues, managing cases of damp and mould, and addressing disrepair issues. Additionally, you'll handle the resolution of issues arising from tenant complaints. Overseeing the procurement of external works for our tenants, ensuring that all operations within Flagship are consistent and well-coordinated, thus supporting our planners and field operatives in maintaining a cohesive approach.


Applications are welcomed for the role of Asset Surveyor from those with previous extensive experience in social housing repairs and maintenance, whilst prioritising customer satisfaction.


Your proactive approach allows you to envision and implement practical solutions for complex issues, supported by a deep understanding of legal and regulatory frameworks concerning disrepairs, damp and mould, and the Housing Health and Safety Rating System (HHSRS).


You must excel in project management, ensuring timely, high-quality and budget-conscious delivery. Whilst being skilled in communication and empathy, with the ability to effectively engage with customers.


Either qualified or pursuing professional certifications in property and asset management, you will also require a full valid driving license.

In return for your hard work, we offer a competitive salary of 38,556.00 per annum and a benefits package that includes:

Company Car 25 days annual leave (increasing to 28 days with length of service), with the ability to buy and sell leave. Access to the Flagship Rewards Scheme offering savings on groceries and VIP rewards. Death in Service Benefit. Company Sick Pay. An agile working environment to achieve a healthy work/life balance.

and that's not all! We're also proud to offer:

Opportunities for development (including apprenticeships, our Academy, and various training options). Health and well-being programs and initiatives. Empowerment (we give you the tools and systems to make the right decisions for resolving issues). A Leadership Team that inspires, develops, and supports you.

Please see the attached The Asset Surveyor The Part I Play Statement, for responsibilities and requirements details. To apply please click "apply online" below. You will be asked to attach your CV and provide a supporting statement, outlining why you're the right person for the job; please quote Reference Number 9435 and state that you are applying to be an Asset Surveyor, in your statement. If you'd instead prefer to send us a 3 minute video supporting statement, please share the video's link in the supporting statement box. Please click here, to see the full list of benefits for this job.


If you are successfully shortlisted, you will be contacted within 14 days of the application close date via email.

Please make sure to check your email and spam folders regularly for email correspondence.

Closing Date: 20.08.2025. Interview Date: 28.08.2025, in Bury St. Edmunds.


Applications may be reviewed, and candidates invited to interview ahead of the close date.


We regret that we are only able to contact shortlisted applicants. If you have not heard from us within 14 days of the closing date, your application has been unsuccessful.


No Agencies please.


Asset Surveyor - Reference Number 9435

About Us

Victory / Samphire/ Newtide Homes is part of Bromford Flagship. By joining us, you become part of a leading housing provider delivering community-focused services across the east, central and south west of England. We have a local approach, all backed by the scale and ambition of the Bromford Flagship. Apply now to help create communities where people can put down roots, feel secure, and thrive.