Job Description

Firmdale Hotels is renowned for its luxury boutique hotels in central London and New York. Each property is individually designed and decorated with a unique style, offering guests an unparalleled experience of comfort, creativity, and impeccable service. We pride ourselves on our vibrant work culture, commitment to excellence, and our focus on personal and professional growth for all our employees.


We are delighted to announce an exciting opportunity for an Assistant Events Manager to join our distinguished team at the Haymarket Hotel. As a pivotal member of our Events team, you will play a crucial role in ensuring that our events run seamlessly and exceed our guests' expectations. Your responsibilities will include overseeing the planning and execution of events, coordinating with various departments, and leading a team to deliver exceptional service.

Responsibilities:

Plan, organise, and manage events, ensuring every detail is meticulously executed. Lead and supervise a team, providing guidance and support to ensure high performance. Deliver outstanding service to our guests, addressing their needs and preferences to create memorable experiences. Work closely with other departments to ensure smooth operations and seamless service delivery. Seek opportunities to enhance our event offerings and improve processes for greater efficiency and guest satisfaction.

What you Need:

Proven experience in supervising a team within an events or hospitality environment. A passion for delivering exceptional service and creating memorable experiences for guests. A keen eye for detail, ensuring every aspect of event planning and execution is perfect. Strong, confident communicator with the ability to engage and inspire both guests and team members. Exceptional organisational skills to manage multiple events and tasks efficiently.

What We Offer:

Competitive salary plus service charge to be discussed at venue. Access to Wagestream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching. Health cash plan (including contributions towards dental, optical, alternative and complementary therapies) Discounted cinema tickets, gym membership, travel, retailers and restaurants Complimentary meals on shift Referral bonus scheme for recommending top talent Flexible scheduling without split shifts Dry cleaning service for work attire and discounted personal dry cleaning Enhanced holiday allowance based on length of service Season ticket loan for convenient commuting Ongoing training, professional development, and fully funded English lessons Regular social events, team activities, and fitness sessions Benefits like cycle to work scheme and annual long service awards One allocated paid day per year for volunteering work Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks And much more!!

Why join Firmdale Hotels?

Firmdale Hotels is an international, award winning group of 11 luxury hotels and 10 bars and restaurants in London and New York. World renowned for their unique interiors and exceptional service, the hotels are trailblazers in hospitality and design.


We are delighted to have been recognised by the hospitality and travel industries for the great work our teams have achieved. To name a few of our recent awards and accolades:

Proud winners of The Times Best Places to Work for both 2024 and 2025 The Kings Award for Enterprise 2024 for outstanding contribution to International Trade Manager of the Year - Helle Jensen - Cateys 2024 Food & Beverage Manager of the Year - Pedro Paulo - Hotel Cateys 2024 Hotel Chef of the Year Finalist - Jamie Atkinson - Hotel Cateys 2024 Haymarket Hotel & The Soho Hotel - One AA Rosette for Culinary Excellence and AA Breakfast Award 2025 Covent Garden Hotel - One AA Rosette for Culinary Excellence 2025 Dorset Square Hotel - AA Breakfast Award 2025 Ham Yard Hotel, Covent Garden Hotel and Haymarket Hotel - Two Michelin Keys 2024 Charlotte Street Hotel, The Soho Hotel, Knightsbridge Hotel and Number Sixteen Hotel - One Michelin Key 2024 Ham Yard Hotel - two AA Rosettes for Culinary Excellence, Ham Yard Bar & Restaurant, 2024 as well as an AA Breakfast Award Dorset Square Hotel - One AA Rosette for Culinary Excellence, The Potting Shed, 2024 Warren Street Hotel - Travel & Leisure 'IT List' best hotels in the world Whitby Hotel, Crosby Street and Warren Street - Michelin keys Number Sixteen - Best Boutique Hotels in London, The Times, 2024.
You can see a full list of our awards and accolades here: https://www.firmdalehotels.com/b/awards-accolades/


If you are enthusiastic about hospitality and thrive in a fast-paced, dynamic environment, we would love to hear from you. Join us at Haymarket Hotel and take the next step in your hospitality career with Firmdale Hotels.

Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process.

In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage


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