Job Description

JLL empowers you to shape a brighter way.
Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
Assistant Facilities Manager
What this job involves:
As an Assistant Facilities Manager at JLL, you will play a vital role in ensuring the smooth and efficient operation of multiple property sites. You'll be supporting the Facilities Manager in delivering exceptional service to clients, maintaining high standards, and fostering positive relationships with occupants. This role requires a proactive individual with strong organizational skills, excellent communication abilities, and a commitment to creating a safe and well-maintained environment. At JLL, we are collectively shaping a brighter way, and you will be an integral part of this mission, ensuring our properties reflect our dedication to excellence and innovation.
What your day-to-day will look like:
Supporting the Facilities Manager in ensuring client KPIs are met as outlined in the Property Management Agreement (PMA).
Assisting in the implementation of customer experience initiatives across the portfolio, working closely with service partners.
Aiding in property transitions into management and preparing for sales, handling due diligence inquiries.
Ensuring on-site property management adheres to JLL's policies, processes, and procedures.
Acting as a point of contact for occupants, providing advice and guidance on the day-to-day operations of the building(s).
Assisting in the setting and controlling of service charge budgets, quarterly variance reporting, and reconciliation.
Supporting the building's Social Responsible Management activities, including health and safety and environmental sustainability initiatives.
Required Qualifications:
Commercial acumen and a solid understanding of business principles.
Strong stakeholder management skills
Previous experience in the property industry or a similar business line, with client-facing experience or a corporate FM background.
Supportive in driving operational business change.
Strong organisational skills and excellent communication skills, both verbal and written.
Driven to achieve results.
Knowledge of safety, quality, and cost risks.
Preferred Qualifications:
IWFM / BIFM qualification
IOSH
Experience managing multiple property sites.
Location:
On-site -West Sussex, GBR
If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table! If you require any changes to the application process, please email or call +44 (0)20 7493 4933 to contact one of our team members to discuss how to best support you throughout the process. Please note, the contact details provided are to discuss or request for adjustments to be made to the hiring process. Please direct any other general recruiting inquiries to our page
I want to work for JLL.
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