Job Description

Description

Join Our Dynamic Legal Team as an Assistant File Handler!

Are you ready to make an impact in the legal world? We're looking for an Assistant File Handler to join our dedicated team and manage a diverse caseload of EL/PL fixed fee cases for top-tier insurance clients.

Your Role:

Expert Case Management

: Take the reins and oversee a variety of cases, including Pre-action disclosure files, Infant Approval Hearings, and MOJ Stage 3 files, all handled under Delegated Authority.

Analytical Excellence

: Employ your forensic skills to meticulously analyze and resolve issues within each case.

Document Mastery

: Navigate and appreciate the intricate documents and evidence essential to these cases.

Team Collaboration

: Support our experienced File Handlers, contributing to the success of their caseloads with your keen eye for detail.

Why Join Us?

Professional Growth

: Enhance your legal expertise and broaden your knowledge base with our continuous learning opportunities.

Collaborative Environment

: Thrive in a supportive team atmosphere where your contributions truly matter.

Impactful Work

: Play a crucial role in delivering justice and fairness in the insurance industry.

Key Accountabilities

Own Caseload Duties:

Pre-Action Disclosure Mastery

: Consider and respond to Applications for Pre-action disclosure.

Client Excellence

: Handle matters in strict accordance with client SLA's.

Professional Guidance

: Instruct Counsel/Advocate with precision.

Critical Review

: Dive deep into evidence and legal research.

Strategic Negotiations

: Conduct negotiations and draft payments into court

Correspondence Expertise

: Manage routine correspondence efficiently.

Claim Strategy

: Perform initial reviews and set management strategies for claims.

Ongoing Review

: Continuously review matters to ensure effective resolution.

Compliance Responsibility

: Ensure adherence to CRU and SRA Standards & Regulations.

Assistant Duties to File Handlers:

Disclosure Management

: Handle disclosure effectively.

Evidence Review

: Scrutinize medical and personnel records.

Thorough Investigations

: Conduct investigations, obtaining witness statements from Insured's.

Collaborative Liaison

: Liaise with all parties involved in claims, including the insured, Claimant Solicitors, and witnesses.

Expert Coordination

: Instruct Counsel/Experts with thoroughness.

Active Participation

: Attend conferences and Trials with Counsel, taking detailed notes.

Quantum Review

: Assess quantum with accuracy.

Order Drafting

: Draft Tomlin Orders, Consent Orders, and Cost schedules.

Query Resolution

: Address general and straightforward queries promptly.

Proactive Chasing

: Handle telephone chasing activities.

Documentation

: Fill out Allocation Questionnaires and witness summons.

Why You'll Love Working With Us:

Work-Life Balance

: Enjoy a 35-hour work week, Monday to Friday, 9am - 5pm with a 1-hour lunch break.

Professional Growth

: Grow your career with continuous learning and professional development.

Collaborative Environment

: Thrive in a supportive, team-oriented atmosphere.

Impactful Work

: Play a key role in delivering justice and fairness in the insurance industry.

Experience, Skills and Qualifications

Essential Qualities:

Experience

: Some legal work experience.

Communication Skills

: Self-confident with excellent telephone and communication skills.

Organisational Skills

: Ability to organise and prioritise tasks using initiative.

Calm Under Pressure

: Stay composed and re-prioritise tasks when necessary.

Attention to Detail

: Maintain precision even with repetitive tasks.

Literacy & IT Skills

: Strong literacy and IT capabilities

Team Player

: Flexible and willing to do what it takes to achieve results and meet client service levels.

Shared Behaviour Framework

: Work effectively within the Keoghs Shared Behaviour framework.

Cooperative Environment

: Actively contribute to a cooperative work environment.

Performance-Oriented

: Ability to meet performance targets.

Positive Attitude

: Maintain a positive, confident, and enthusiastic demeanor.

Communication Excellence

: Excellent listening, verbal, and written communication skills.

Client Care

: Demonstrate good client care skills and adherence to client guidelines.

Time Management

: Ability to prioritise work, meet deadlines, and work under pressure.

Analytical Skills

: High level of analytical abilities.

Desirable Qualities:

Legal Education

: ILEX, LPC, or equivalent work experience.

Case Management

: Experience handling a caseload of EL/PL files is advantageous.

Litigation Experience

: Previous experience in litigation.

Advocacy Skills

: Strong advocacy abilities.

Our Core Values:

At Keoghs, our culture is focused on making the company sustainable and successful for our people and clients. Our four core values are at the heart of everything we do:

We are Connected

We are Dynamic

We are Innovative

We Succeed Together

Join us and be part of a team that values precision, dedication, and collaboration. Apply now to start your journey with us!

Benefits

Davies Incentive Plan 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days) Simply Health Care Cash Plan WeCare - 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing Death In Service - after 1 years' service Pension Contribution based 5% Employee / 3% Employer Employee Resource Groups Employee Volunteering Programme Cycle to Work Scheme
Tech Scheme
Season Ticket Loan
Gym Flex
Access to Online Discount Sites Discounted Gourmet Society Membership Discounted Tickets for Merlin Attractions nationwide Discounts at local retail outlets after successfully completing probation

About Keoghs

Keoghs is the leading provider of legal and claims solutions to insurers, businesses and other suppliers to the insurance sector. We manage more than 1bn worth of insurer claims and resolve in excess of 100,000 claims per year working in partnership with leading insurers, MGAs, brokers, corporates and the public sector.


With more than 50 years' experience we have an in-depth understanding of the insurance claims process, enabling us to contain and lower litigation rates, shorten claims lifecycles and reduce overall claims costs. We combine proven processes, technology and low cost infrastructure with extensive legal and insurance market knowledge. This enables us to create individual solutions for each of our clients that match their requirements in terms of quality, performance and value for money.

We invest heavily in specialised services, technology and innovation for our insurance clients, and we are the first to launch a true artificial intelligence (AI) insurance lawyer. Through our proprietary AI lawyer, Lauri, we've transformed the claims handling process for low-value personal injury claims; we've reduced claim lifecycles and reduced costs for our clients. Supported by commercial acumen and innovative products, Keoghs leads the way in providing legal solutions to the insurance industry.