Job Description

Are you a passionate lettings specialist who thrives on delivering exceptional service and managing luxury, high-end properties? Do you want to be part of a growing agency that values excellence, innovation, and customer relationships? If this sounds like you, we want you to be our next Assistant Lettings Manager!

About Us:

We are not just another estate agency; we're a team committed to transforming the industry. We pride ourselves on our high standards of customer service and our unique approach to the lettings market. We believe in making every client feel valued and important, not just another transaction. If you're driven, passionate, and eager to make a real impact, you'll fit right in.

Why Join Us?

Genuine Impact:

We aim to make a difference in our clients' lives, treating them as more than just numbers.

Supportive Leadership:

Work under a leader who is honest, supportive, and committed to helping you achieve your personal and professional goals.

Team-Oriented Environment:

We believe in the motto "teamwork makes the dream work." Join a team that feels like family, where collaboration and mutual support drive our success.

Career Growth:

Enjoy continuous opportunities for growth and development within a company that encourages creative thinking and independence.

Flexible Perks:

Benefit from uncapped commission, some flexible home working, and perks like free parking, company events, and a generous bonus scheme.

Your Role:

As an Assistant Lettings Manager, you will:

Manage a Portfolio:

Oversee a collection of luxury rental properties, providing top-tier service to landlords and tenants.

Customer Service Excellence:

Act as the primary liaison, ensuring all enquiries are addressed promptly and professionally.

Proactive Problem-Solving:

Anticipate and resolve issues efficiently, maintaining compliance with property regulations.

Client Relationships:

Regularly check in with landlords, ensuring they feel supported and valued.

Business Development:

Identify and pursue new business opportunities to expand our lettings portfolio.

Marketing and Valuations:

Market properties to the highest standards and conduct valuations with potential new landlords.

Sales and Lettings:

Manage the sales and letting processes, including viewings, deal negotiations, and maintaining up-to-date client records.

What We're Looking For:

Experience:

Minimum of 2 years in lettings, with ARLA certification being a plus.

Drive and Passion:

A proactive, highly motivated individual who excels in customer service and thrives under pressure.

Communication Skills:

Excellent verbal and written communication skills, with a friendly and approachable demeanor.

Organisational Skills:

Ability to manage your workload effectively and prioritize tasks.

Tech Savvy:

Confident in using MS Office, particularly Word and Excel.

Flexibility and Resilience:

Adaptable and resilient, capable of working independently and as part of a team.

Compliance and Budgeting:

Knowledgeable about property legislation and able to work within budgets.

Problem Solver:

Quick to identify solutions and manage issues as they arise.

Benefits:

Uncapped Commission & Bonuses:

Earn rewards based on performance with no limits.

Career Development:

Ongoing training and opportunities to advance your career.

Work-Life Balance:

Flexible home working options and a supportive work environment.

Company Perks:

Enjoy company events, a referral programme, and a company pension.

Free Parking:

Convenient on-site parking available.

Ready to Make a Difference?

If you're looking to join a boutique agency where you can be independent, think creatively, and grow your career, we'd love to hear from you. Apply now and become part of a team that's changing the face of real estate, one client at a time.

Job Type: Full-time

Pay: 25,500.00-27,500.00 per year

Additional pay:

Bonus scheme Commission pay Performance bonus
Benefits:

Company events Company pension On-site parking Referral programme
Experience:

Lettings: 2 years (required)
Licence/Certification:

Driving License (required)
Work Location: In persons exciting opportunity.

Job Type: Part-time

Pay: 29,088.00-30,526.00 per year

Expected hours: 15 - 35 per week

Additional pay:

Bonus scheme Commission pay
Benefits:

Employee discount On-site parking
Schedule:

Monday to Friday Weekend availability
Work Location: In person